The Fairmont Empress

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4532 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful Elegance

    Reviewed by Jeryttsmommy11(Vanderhoof, Canada) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful! Hotel! Attended a conference here over 5 days. My room was fabulous, king sized bad, two full bathrooms and a sitting room. Hotel staff are lovely and helpful. The hotel is clean and inviting. They even have a hotel dog! Hotel is located at then heart of downtown right on the waterfront and surrounded by pubs, restaurants and shopping. Two restaurants on site, you can have high tea if you desire! Health club on site and a spa. stay here if You can.

    My Experience

    Reviewed by DayTrip02081040763() on Mar 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel delivered in every way! The staff was incredible, friendly, helpful and welcoming. The check in and check out procedure was quick and easy with the invoice emailed promptly. The valet parking staff were friendly and prompt. The restaurant was excellent with good food and great service. The Empress Tea was truly wonderful. Thank you for a lovely experience!

    Excellent

    Reviewed by Taran W() on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As always the staff and quality at the Fairmont Empress was impeccable. We travel with 2 small children and the hotel always caters to what ever we need. Its central location and valet parking make traveling to Victoria a holiday experience and we only live an hour away.

    WCS

    Reviewed by Beatrice J() on Mar 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent say again. Staff are incredible. Common areas are beautiful. Beds and pillows incredibly comfortable. Rooms are quite cramped for 2 people in a room with 2 queen beds. Wonderful to be in walking distance of downtown . Beautiful view of the harbour. You will not regret your stay here.

    Anniversary trip

    Reviewed by Tighe and Rache... H() on Mar 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Empress is a fabulous place to stay! I came for an overnight anniversary trip with my husband. It was very clean, comfortable, and has great customer service. We were very pleased with our stay and love to book here again!

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