Zoëtry Montego Bay Jamaica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 620 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great staff and relaxing environment

    Reviewed by rookieft(Kingston, Jamaica) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First interaction was with Kale & Roxanne, they were SUPER helpful. Tanecia amazed me with her memory, remembering all the guest by name plus she is a great mixologist. Alexecia from house keeping was so calm & welcoming. My greatest interaction was with the life of hotel, MR SUNSHINE. He was so willing to help with everything plus he has awesome vibe. The place was so zen. Thank you Zoetry.

    Vacation

    Reviewed by Mary H() on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Love the reef around the hotel. Extremely slow service. Most the time no one is around. Jamaican food is excellent but only served one night. Spa plunge pool and warm filthy and closed the entire time. Great beach but small. Great rooms. Not sure it's worth the $$$$$

    Small and Friendly

    Reviewed by Scenic478706() on Nov 04, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort is small (about 50 rooms) so eating options are limited - though the food is very good - and dinner/evening entertainment is minimal - but what they have was very good. There are other Secrets properties within a 20 minute ride which will expand both these activities. Breakfast and lunch service is relatively slow, dinner was served at a comfortable pace. Overall food/drink service is inconsistent - sometimes spot on, sometimes longer than desired. The one time we used Room Service was excellent, both food and delivery time. Housekeeping/turndown/mini-bar services were excellent. The resort/wait staff are generally friendly and courteous. The management team, including the GM, is consistently visible and open to talk to the vacationers. Tahakia, Danique. Anidra. and Taneesha will make you feel like you've been friends for years. The location is right on the main road so depending on where your room is some traffic noise may be an issue but didn't really detract from the beautiful view of the ocean. The beach is relatively small.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-2

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    What's going on Christmas week at zoetry

    Reviewed by Wifeybday() on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and wife 1st vist on Jamaica staying at zoetry is dinner available xmas day? Activities going on festive? Help what about boxing day. Hopstrip will I see santa can I order decoration for my suite to celebrate Christmas birthday celebration

    Incredible Experience and Service

    Reviewed by Muyiwa O() on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I will definitely be back to Zoetry in Montego Bay. What made this experience most memorable is the outstanding service from two employees in particular: Danique & Rushelle. Providing service is one thing, consistently bringing heart to work everyday is another. My wife and I saw this everyday from them. A shoutout to Marcel as well for ensuring that the experience was pleasant. Many people will come come back for the facilities, which I cannot even begin to describe how incredible those are, but more will come back for the people. Awesome country. Best vacation we ever took.