Zoëtry Montego Bay Jamaica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 547 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Ralston A.k.a sunshine

    Reviewed by Robert R() on Jun 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ralston a.k.a. Sunshine made this the best vacation we’ve ever had he easily has the best customer service skills I’ve ever seen and I’m in the customer service business. Thanks sunshine for a great trip!

    Amazing service at Zoetry Montego Bay

    Reviewed by Tynesha N() on Jun 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This trip was absolutely wonderful. The resort is intimate and modern. The staff were friendly and attentive. The food was delicious! I would recommend this resort to anyone looking for a peaceful getaway.

    Nice But Not the Best

    Reviewed by Lawmamalady(Fort Worth, Texas) on Jun 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here June 2019 for 4 nights. We booked this resort following a lovely stay at Zoetry in Isla Mujeres and were quite excited to stay at another Zoetry property. And I now doubt I will bother to try out others. It wasn’t a bad resort. It was fine. But there were so many missed opportunities to make it great. The concierge service was really clearly an attempt to get guests to buy over priced excursions. They were constantly selling, asking us every time we passed the desk if interested in signing up. I started to walk by and avoid eye contact! Everything we ordered — drinks, dinner, room service, towels — took an extraordinary long wait. But there were some positives — a few lovely staff members who clearly tried to make stay enjoyable. Barbara in the Polo Bar was exceptional. All in all, it was a very pleasant place but I was left feeling it should/could have been so much better.

    Great vacation value

    Reviewed by Discover21411777604(Pawleys Island, South Carolina) on Jun 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Short mini vacation.Service was good with beautiful location.Great value ,just what we were looking for ,felt renewed and energized after our stay .You could do as little or as much as you wanted.Barbara and Sunshine provided exceptional service and we looked forward to seeing each day.Please look them up if you visit .Our second Zoetry experience and met all expectations.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Good to be home again!!!

    Reviewed by Rox W(Vancouver, Canada) on Jun 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is THE resort! Check in was a breeze with Nordia and she took care of us like family!!! We enter the resort and immediately relax! The resort staff are THE BEST!!! Saul is the GM and has a well run resort! Bar staff is wonderful- Barbara, George, Melissa, and Deano keep up the good work! Patrice at the pool is awesome and Mr. Sunshine you are the best! Our butler Nichols took great care of us! All staff takes interest in making your stay the best! Diamond, Jamal, Dean, Dario, Kevon, and Wayne thank you! Our chefs once again made tasty dishes...thank you Ricardo, Nordian and Lynden. I can’t say enough good things about this resort-it was our 4th time and we are planning the 5th-i mean why go anywhere else! See you soon our sweet Zoetry Montego Bay.

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