Fiesta Americana Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5417 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Vacation

    Reviewed by TammyCrawley(Seminole, Oklahoma) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I were given this trip as a Christmas gift. The staff was over the top friendly. It is a family resort so there were a lot of kids. Elena, our housekeeper, always cleaned our room perfectly and was extremely kind. No complaints and would definitely recommend it for families.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Retired casino & hotel Director of Engineering

    Reviewed by 17sin() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had been visited to Puerto Vallarta many times; however, this is our first stayed at Fiesta Americana resort. The most special guest experience with the resort was our beaches server: Mr. Carlos, he very attentive and remember our food and drinks, For the most part, I would highly recommend this resort to anyone who wants to be pamper and enjoy their vacation.

    Service is top notch

    Reviewed by timothyn861(San Jose, United States) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    These hotel is old, so there are some issues with items not looking brand new. My sink was not draining when we first arrived, and our luggage did not get delivered to our room until 45 mins later. But once I called to address the issue, the problem was fixed promptly. The food is above average, and definitely worth the price you pay. The hotel manager Mario came to us the first day at breakfast to introduce himself, and to make sure that he'll be available if we have any issues at all. He's constantly walking around, so very accessible. Our housekeep in room 206 (MarieCruz) made our experience over the top. Everyday she'll make our room spotless and fold my kids personal blankets and do different poses with their stuff animals. It really made us feel at home, when my 10 year daughter wrote a note to thank her, she wrote back and added flowers and folded napkins to make our experience over the top. We are so blessed to have spent time at this hotel, and many thanks to all the hard working staff that make our trip so memorable. Mucha Gracias, and to all travelers, remember to tip, the staff are one of the hardest working people I've seen in any hotel in North America.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Awesome place to stay!

    Reviewed by myreview165(Lathrop, California) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Location is perfect. Minutes to Marina & Zona Romantica. Walking distance to shopping centers, restaurants, bar and grill! Decided just chill in the hotel, no problem. People are nice, excellent customer service. Awesome food. Multiple Bars & Restaurants. Few yards to the beach or lounge at the pool.

    Individual ratings:

    Service

    Service-5

    Why would you want to stay anywhere else?

    Reviewed by RafaCN21(Mexicali, Mexico) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just spent the most amazing 5 days at this hotel, I cannot recommend it enough. I want to give a shoutout to Andres, Yonni, and Pedro, their attention and friendliness will not be forgotten, it is because of them that we spent most of the time poolside, they never missed a beat with our drinks and food! The property is super clean and the landscaping is well manicured. The lunch dinner options are plentiful and tasty, I personally recommend the steak dinner buffet. Ask for a room on the first or second floor, the balconies are huge there! They did offer the typical "vacation club" pitch, but a simple 'no" did it, they were not pushy about id and we really appreciated that. The beach is clean and safe with plenty of activities at an extra cost, we liked that the property is located close to Old Vallarta, only a 5 min cab ride. We're definitely coming back in the future!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5