Barceló Gran Faro Los Cabos

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4498 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great landscaping

    Reviewed by scubamex(Mass.) on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We definitely are not all-inclusive people. That being said, this hotel seemed to have everything we wanted in San Jose del Cabo other than the AI so we booked it. The positives about this place is great staff, great grounds (pools, landscaping, etc.), good location, and good amenities. The not so positive things were the need for extra staff at breakfast. The food was good though. Realizing that in this time of COVID things are different, more personnel were needed in serving the food at breakfast (not the table service staff). Basically, there was one or two people trying to serve everything (fruit, sides, preparing eggs, etc.)--made for quite the wait. Also, I don't think the room that we occupied hadn't been stayed in in quite some time; as the air conditioning unit leaked condensed water when turned on (that was fixed right away), the water to the toilet was shut off (I turned the valve on myself), and the drainage in the sink was very slow (we put up with that--not a big deal). Honestly though, we were just glad to be able to travel in these trying times and do appreciate the service we received at this hotel.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    If you are on a budget and NOT A FOODIE this is for you!

    Reviewed by 868casperd() on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is my first all inclusive. The grounds are very nice, on a beach, and close to town (not CABO) and airport. While this is definitely NOT A 5-STAR resort, it's a good bargain for the price. The people are very nice and go out of their way to accommodate you. However, it would generally take five tries to call guest services or room service to actually get a response. The food was some of the worst I have had. If you are fine with eggs for breakfast and a burger with fries for lunch, you will be fine. But if your expectations are any higher you will be very disappointed. The food served at both the Italian and Mexican restaurant were just not palatable. I suppose I should have known given the price. I probably made my money on drinks but ended up going out for dinners. The buffet (an alternative to the restaurants) was just plain awful. Just understand what you are in for given the price and you will be fine.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Couples trip

    Reviewed by L6087GMsergioc(Dallas, Texas) on Nov 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ivan Hernandez was the best bar tender we ever had, great customer service at the premium level and very attentive definitely would come again and reserve premium level especially because of Ivan great customer service

    Party

    Reviewed by Camilo965(San Antonio, Texas) on Nov 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice place to party i live san jose del cabo the drinks and the food are amazing i love the food so much is my firts time in cabo i love so much the rooms are so nice clean all the time super coooooool

    Great experience!!

    Reviewed by 108marlond() on Nov 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    So I came here kind of on a whim it’s 2020 and I wasn’t going to stop living and stay home on vacation because of Covid. I’ve been to a Barcelona property in Riviera Maya and it was awesome. This place is great too although the food overall is a little disappointing as far as the buffet is concerned. What sets this place apart is the service. Everyone is awesome!! Ivan Hernandez is a bartender in the VIP area by the pool and he is on point with everything. His drinks are great and if you want a snack from the pool bar (quesadillas con queso y guacamole, great choice) you don’t have to lift a finger. I asked if he had cilantro at the bar (I like it in some drinks). He said no but I can have it here in 5 minutes. Definitely 5 star service, if I could give them all more than 5 stars I would. Then there’s Freddy a bartender in the main hotel outside the VIP reception. He looks at me says Long Island (he memorized my drink of choice) and proceeds to make the best one at the resort. Cannot go wrong with Freddy! Isabela is a server at one of the buffets out by the water and she is so friendly! Always has a beautiful smile (I’m going off the eyes cause everyone’s in a mask lol). I asked Baileys in my coffee yesterday morning. DONE. This morning I sat down and before I pulled my chair in she appeared with my favorite coffee. The omelette here are pretty great too! Ok now the view, I don’t know if I can do the mind blown emoji here but you get the idea!! First picture is the view from my room. Thank you Barcelo the service, drinks and atmosphere make this place a winner!!!