SpringHill Suites by Marriott Anaheim - Maingate Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 523 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    The manager

    Reviewed by esnow7156() on Oct 14, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The white guy the main GM is a push over, if you need anything go to him. The Black guy whos the assistant manager is tuff, you cant get anything by with this guy. so if you want a leanlent check in our supper late check outs don't talk to the assistant manager.

    This hotel is handling COVID amazingly!!!!!

    Reviewed by Saraloveshotels23(Ventura, California) on Oct 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my second time staying at this hotel, my first stay was Pre-COVID, my most recent stay was last weekend. I stay at a lot of different hotels and this hotel is hands down handling the COVID situation better than any other hotel I've stayed at. Not to mention, I actually enjoyed my stay more this time than I did when I stayed here Pre-COVID. The Front Desk staff was incredibly accommodating and nice. Joseph at check in was amazing!!! So friendly, you can tell he really loves his job. The gentleman that checked me out (idk his name) was also very accommodating and nice. The grab and go breakfast that they have is surprisingly good with multiple options. My room was very clean and spacious! I would absolutely stay here again in the future!!

    Best front desk staff and strict Covid adherence

    Reviewed by aimdoggy(Palm Desert, California) on Aug 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My son and I and his father came out from Palm Springs to escape 115-120° weather with high humidity. We have worked through the pandemic and it's been an extremely tough time and we needed a break.The front desk staff was amazing! They were always extremely friendly and the hotel was very clean relating to Covid issues. We felt very safe. We will definitely be going back and often.

    Cleanliness and best customer service

    Reviewed by jpmar81() on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stood here with my family and we had a great time. Room was nice and clean, even though the hot breakfast was unavailable during covid their breakfast to go bags were good my children loved them and had so much fun in the pool. Front desk Nina, Nyshon and gladys were so nice and friendly, they even brought up a luggage cart to my room for check out so i wouldn't have to leave my kids alone in the room! Rooms were nice and big my daughter didn't want to leave! Managers Erik and Charlie were so kind to us too!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Awesome stay, nice and clean!

    Reviewed by 01jpm() on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel was nice and clean! All front desk staff were friendly especially Nina had the best customer service! Pool was open and breakfast togo was a good selection! Every time we went downstairs they were always disinfecting and cleaning! Would stay again!