Iberostar Selection Paraiso Lindo

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8107 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great experience!!

    Reviewed by sazzadh237(New York City, New York) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a blast staying at the iberostar paraiso selection lindo. Although almost half of the resort was closed due to COVID19/low demand, there were still plenty of activities open and closed the huge pool area was a blessing in this September heat! We stayed in building 53 which is near the pools and would highly recommend people to stay there if tour like to use the pool and beach often. They had a good selection of restaurants open and food was pretty good. Stuff was very helpful and accommodating to our requests. This was our 1st time trying out an all inclusive property and is very happy with our experience. Kudos to iberostar stuffs to make our stay enjoyable.

    Great trip, food was okay

    Reviewed by Lisa H() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort itself was beautiful, well maintained throughout, the beach was clean and pristine. There was only About 30% capacity during our stay which worked out well for us. Every single one of the staff were phenomenal and really pleasant. The drink and drink servers in all areas were quick and plentiful. The Japanese hibachi was awesome. I loved that the apps were all served together so you could taste some things you might usually never try. Fried rice was the best we had had hibachi style. steakhouse was really good I didn’t care for the French resturant at all. But my daughter loved it. The Mexican resturant was a big disappointment We had lunch there the first day and chose not to come back for a dinner. Although a lot of the reviews I have read mention this. Italian and the the one next to it were also really good. The buffet was only opened for breakfast which was a disappoint as I would have liked to try the lunch there. Lunch on the beach was ehh I’m sure things will be much better when things go back to as normal as they can.

    A Wonderful August Escape

    Reviewed by BGParr15(Cincinnati, Ohio) on Aug 31, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just arrived back home after spending a week at the Lindo for my 30th Birthday Trip. We had originally booked for the del Mar but were upgraded to the Lindo due to del Mar not being open yet. This was our first time staying at an Iberostar Property. I agree with some of the other users on this site that while it was an amazing resort, I'm not fully sure if I'd rate this a 5 Star Resort. To be honest, we knew that traveling during a Pandemic would mean that not everything at the resorts would be open. However, for travelers who aren't aware of this, it could be really disappointing arriving at the resort to find that a lot of things weren't open. Knowing this ahead of time, we knew what to expect. This is a HUGE resort and with not a lot open, it did seem a bit eerie and quiet at times. We had no travel/flight issues and arrived at the resort for check-in. Each group has their own table for check-in and it was a simple process. We made dining reservations easily for each night. ROOM: Our room was one of the only things we could have improved. Our room wasn't very large and needed a bit of an upgrade. The bathroom was great and the room was clean, but it definitely didn't feel like we were staying at a Five Star Resort at all. Housekeeping came each day to clean and refresh the room. FOOD/DINING: We were really surprised by how wonderful and delicious the food was. The buffets were always clean, food was fresh, and the Covid Precautions were executed well. We always found things to eat at the buffets that we enjoyed. The Beach Snack Bar was hit-or-miss, as sometimes the food sat out a bit longer than it should have. For lunch, we loved going to the Italian Restaurant for a sit-down lunch...the menu for this meal was amazing and really was delicious. For the Specialty Restaurants, we really enjoyed them all. Our favorites were El Ranchero (Steakhouse) and the Mexican Restaurant. Hibachi was a bit of a disappointment as I felt the food was just really mediocre here. ENTERTAINMENT: One of the highlights of our trip were the nightly shows. WOW! I've been to many All-Inclusive Resorts and this had the best Entertainment by far. The Circus Show, Magic Show, and Romance Show were unbelievable. We often watched both shows each night because of how fun they were. The chairs in the theater were spread out for Social Distancing as well. The "Star Friends" Entertainment Team were AMAZING and constantly hosting games and activities. We loved all they had to offer. EXCURSIONS: We did one excursion...Dolphin Discovery in Isla Mujeres. This was AMAZING. We booked through our vacation company and chose the "Royal Swim VIP Plus" Experience, which allowed us to swim with Manatees, Sea Lions, and Dolphins. We also had access to the VIP Area upstairs, with an open-bar, restaurant, showers, and infinity pool. This was a long day with a van ride, boat ride, and the experience itself, but it was well worth-it. BEACH/POOL: We spent more time at the Beach than the pools. The seaweed was almost non-existent...they keep the beach extremely clean and pristine. The waves were a bit wild at times, but we had fun playing in them. The beach sellers were fun and we enjoyed purchasing some items from them. We LOVED the lazy river and while the current is extremely weak, we spent a lot of time in here. SERVICE: Our favorite thing about this trip was the Service and Hospitality. WOW! The staff here goes above and beyond each and every day. We never had to ask for another drink, for more food, for anything....they are eager to please and just the most hard-working and passionate staff I've ever experienced. We tipped quite a bit daily and enjoyed rewarding the staff. We also rarely saw others tip...maybe once or twice the entire week we were there. Be sure to bring cash for tips as the staff works extremely hard for your enjoyment. Our biggest issue was the Concierge Team continually trying to get us to "tour" the resort for the Iberostar Club. We weren't interested at all and didn't want to go on a sales pitch. We declined the first offer at check-in, and after that, we were continually contacted numerous times DAILY to see if we were interested. They would call our room, message us on the resort app, and stop us when we walked by the Concierge desks. It was quite annoying and bothersome. While I understand they are just doing their job, we repeatedly told them we weren't interested and they STILL continued to contact us about it. A couple we sat by at Hibachi went on the breakfast tour and said it was an awful experience....so be warned. COVID PRECAUTIONS: We were extremely impressed with the Covid Precautions....staff members wear masks, gloves, and glasses. Hand Sanitizer everywhere, shoe disinfectant mats at the entrances to restaurants and buffets, and constant cleaning all over the resort. We felt extremely safe and secure here. We wore masks while walking in/out of the restaurants, while in the buffet areas, and when walking in the lobbies. Each guest followed the rules too based on our experience. Overall, we loved our stay here! While it was a different experience due to Covid, we still enjoyed ourselves and had an amazing vacation. Knowing what to expect prevented us from being disappointed but overall, it was a fun trip!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-3

    Service

    Service-5

    Amazing family vacation

    Reviewed by Christine D() on Aug 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have traveled all around the world and this was a wonderful family resort. The star camp (kids club) was one of the best we have ever experienced. They walk around inviting you kids to play with the group. Jose from the eagle camp (teens) was wonderful my son could not wait until 10am to go join them. The restaurants were okay. The service around the resort was welcoming and always ready to assist you. The architecture and landscape was breathtaking. The beach was beautifully maintained. We would definitely return.

    Very Nice Trip

    Reviewed by JessMtl(Montreal, Canada) on Aug 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We went to this resort just before Covid. We were very pleased by it! What amazed us was the service.! You have 1 or 2 concierges in each building which are helping with restaurant reservations and all kind of stuff. You would ask something to them and get it in the room almost right away. It is something unique I haven't seen in other 4, 41/2* in the Mayan Riviera. The beach was nice (almost no seaweeds), but windy (red flag each day). You won't see a lot of fishes. The room was nice and convenient. Buildings and Pools are amazing. Restaurants and buffets were very good. Want to raise a huge thumbs up to Luis at the buffet and restaurants. He made all what he could to make us happy. He was really really nice to us. Coffee shop is a must!!! You definitely have to go. On the resort there are a lot of animals (coatis, peacock, iguana, parrots, turtle ...). We had a lot of fun trying archery :-) Jennifer had so much energy! I would definitely recommend this hotel and I would go again!