Hyatt House Anaheim Resort / Convention Center

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1755 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    We got to the room.......That feeling that it's dirty.....Pubic......

    Reviewed by Trevor S(Fallbrook, California) on Sep 04, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We got to the room.......That feeling that it's dirty.....Pubic hairs ALL OVER THE BATHROOM COUNTER, toilet, shower, floor. FOOD CRUMBS ALL OVER THE DINGY DARK FLOOR. Tiny room, but worst of all. I came in with my mask on but reentered with child in arms and luggage rack and the clerk and assistant manager YELLED at me to get my mask on. I said, "OK, I will" as I kept walking out of the crowd of 10 Asian people not social distancing at the counter and a few not wearing masks. HAHAHA. The female guest with me was not even wearing a mask and they SAID NOTHING to her at all. They ran after me continuing to scream and threaten me in front of my guests and family. Are you kidding me? Three women not wearing masks in front of the manager and she singles me out and runs after me threatening to call the police and kick me out!!!!!! I had already slipped my mask on right after she asked me and turned the corner. I told her why she ran after me for hurrying through the crowd of people not distancing or wearing masks but I had already checked in and wanted to get out of the crowd congesting the small and filthy lobby. THIS IS A DUMP. Unreasonable and discriminatory staff aside, THIS PLACE FEEL and LOOKS FILTHY DIRTY. (WE did insist the manager and maintenance manager guy see all of the hair and food.) She set me up with another room but it was worse and smelled like black mold. I left immediately after smelling moldy cigarette pet dander smell. Avoid at all costs.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    execptional

    Reviewed by hernandezmarvin91() on Aug 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    stayed with my family and we had an amazing time together, very helpful staffed and they took care of all our needs, we are definitely coming back to stay here in 2 more weeks for a few days, thank you

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Exceptional Service and Facility

    Reviewed by jilllybbert() on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The rooms were clean, classy, and comfortable.The breakfast was delicious with many choices. The location is within walking distance to Disneyland and California Adventure. The staff were amazing; friendly, helpful and accommodating. This is our second time staying at this location and we will choose it everytime!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    MY CASA....HYATT CASA

    Reviewed by susanne b() on Mar 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Well....this is our Go to Hotel in Anaheim. Because, The staff are Friendly, helpful , the breakfast is great, the location....two take out restaurants right under the hotel, easy walk to Disneyland,and, you can watch the fireworks at night from your room, stroll down the street to the Cheesecake Factory, Roy's, Pf Changs....walk to the AMC Movie house, and if I feel .... like a late night snack..Walgreens is right there. Like a Boomerang...we will be back (Who else said that ?????) Susie & Tony.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Love this home away from home!

    Reviewed by PanamaWinery(Ramona, California) on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My first time at any Hyatt Hotel...I selected this hotel for it's location from both Disney parks (10-15 minute walk). I Initially booked the rolm through a 3rd party online website. Next time I'll be booking directly through the Hyatt app. The room rates are the same or better and you get to rack up points!... we arrived early and Marianna was a polite and friendly front desk receptionist that helped us check in early. (Marianna really made our day). Most hotels are very strict with the check in time and she made our processes very seemless and stress free!... Our room was clean and had a good view on the top floor. The kitchen is stocked with necessities and restroom had the normal toiletries and plenty of towels.... The breakfast is great and tasty! Check out is at 12pm and parking is $22.00. I hope this helps!