Hard Rock Hotel® at Universal Orlando® Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10896 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Universal Hotel!

    Reviewed by Merran T() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here as we wanted to take advantage of the free express passes and early park admission to Universal. We loved the pool area and waterslide and the room was large, quiet and spacious. The beds were insanely comfy! The poolside food was delicious and service was excellent. The check in lines were long but other than that we loved it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Good hotel

    Reviewed by lilyscotland58(Glasgow, United Kingdom) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed in club room with son and daughter clean and very comfy extra perks was express passes and use of lounge with continental breakfast juice coffee water and snacks all day had stayed in royal Pacific previously and I prefer that to hard rock though my adult kids liked hard rock next visit will go back to royal pacific.

    Awesome hotel

    Reviewed by elainehay(Stirling, United Kingdom) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent only one night in this hotel whilst staying in international drive. You get fast passes for universal studios and islands of adventure so worth the high price per night. The hotel is absolutely amazing and the breakfast which is 25 dollars is worth every penny. . Would highly recommend

    A myth

    Reviewed by gaggish(New York) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful room located on floor, impeccable cleaning, functional bathroom and nice home products, nice pool but not very quiet, long queue and excessive price, varied breakfast, lots of choice, lots of activities for kids, we will come back

    Lovely hotel in a perfect location

    Reviewed by Maps583447(Eastcote, United Kingdom) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is our fourth visit and on the whole it didn’t disappoint. The location is fabulous - 5 minutes from the theme parks and City Walk. The staff are great - although very long queues at the desks which we’ve not previously encountered. The rooms are comfortable and the gardens beautiful. Just a couple of negatives... we found the DJ/children’s entertainer at the pool in the afternoon a poor replacement for the usual music or live performer that we’ve enjoyed in the past..I’m sure there’s a call for variety but it was incredibly annoying! There weren’t many children joining in an any case. The Velvet Lounge was being renovated - a real shame - the temporary lobby bar was no replacement unfortunately. The guitar loan was pointless as it was was delivered with a broken string and, despite many requests during our 6 night stay, it was never replaced. Also, the $1000 deposit was actually debited from our card which has not happened before. There’s been a refund but pretty sure we’re out of pocket. Having said all this we had a great stay and would probably return.