Barceló Bávaro Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 22986 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Anniversary

    Reviewed by C2533PGjoseg() on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    For my wedding anniversary I invited some family members to a weekend at barcelo palace punta Cana. This is a great resort with plenty entertainment for the whole family. The down side is that it is too big and we had to walk a lot. The employees were exhausted and this reduced the cuality of the services. The AC wasn't working for the first night and me and my wife got bead bugs bites. The food was okay but I wood suggest to stay away from the Japanese restaurant. Too much rice and too salty. I recommend it but also suggest you to be careful and ready for walking. Great for kids.

    Nov 2020 Trip

    Reviewed by timcB4978AU() on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Room was very nice, balcony tub was great. Was always cleaned well daily, Stocked mini fridge multiple times per day. Only small complaint for a northern person is Ac doesn't get to cold but thats understandable. The Staff were Very nice and accommodating

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    The worth service I’ve ever had!

    Reviewed by kopylovayana(Kyiv (Kiev), Ukraine) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    3 stars ONLY FOR BEAUTIFUL PLACE and friendly guest relation service! All other service is awful. No tips — no service. Otherwise you’ll die first and then you’ll get your order. Most of officiant in main restaurant DON’T pay attention on you. Thousand times asking for coffee, 30 Min waiting and NOTHING — it’s Barcelo Bavaro! Nobody is in a hurry. I felt like l’m uninvited guest. The beach is nice, but dirty because of seaweed. That’s why we have no nice pictures from the beach. And no child entertainment there. The first day we asked to make the upgrade till Premium, but were told that nothing available... Really strange, if we talk about quarantine time. Asked about early check-in, because we were with an infant and had big time difference! We’ve got it, only when putted money in our passports! Rooms are clean. Boring with kids no entertainment at all.

    Great hotel at the most beautiful beach in Punta Cana

    Reviewed by ????? ?(United Kingdom) on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve been to 3 different hotels in the Dominican Republic in November 2020. This one I loved the most, mostly because of its beach, food, service and proper covid regulations. I was able to relax and had a great time. What’s good: - Bavaro beach. Clean calm water, good for non-swimmers and kids - Covid safe: enough space in the buffet to maintain distance between people, the distance between tables, staff wear masks and check the temperature when people come to the buffet - Decent buffet: lots of vegetables and fruits, freshly grilled fish and meat, a huge variety of food, vegetarian stand, theme nights (tacos etc.) - Great management: when more people came for the weekend, one more buffet was open - Amazing a la carte - very tasty, great service, worth booking - A lot of pools of different depth - Adults only pool and bar - Good service: no long queues at the bar, enough staff in the buffet to clean tables in time and bring water/drinks to people - Good variety of alcohol and beverages - Reusable plastic cups and paper straws - Beautiful, clean and big territory - Flamingos at the golf court - Jacuzzi in 80% of the rooms - junior suite (you don’t have to pay silly money for an upgrade), rooms look new and fresh - Good free wifi across hotel territory (enough for video calls) What could’ve been better: - No evening programs. I guess that’s because the hotel couldn’t organise the safe space for entertainment. It can be boring for some people just to eat and drink in the evening, alternatively, you can play bowling ($7pp per game) or go to the casino - Guests were allowed to the buffet without masks - Poor TV signal - No bar in the lobby I was told this hotel was never closed and worked the whole covid, which partly explains why it is so good. My initial booking was with Occidental Punta Cana by Barcelo, but as it was closed I was accommodated in Barcelo Palace for 4 nights. Then I was asked to go to just opened Occidental where I spent 6 nights and it was so awful (check out my other review) I paid extra to go back to Barcelo Palace. I don’t know why the Barcelo chain can allow such a big difference in quality for those 2 not so different in price hotels (around $200 per 2 people for 9 nights). Choose wisely and pay attention to how COVID influenced hotels if you really don’t want to waste your money.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Decent 5 star resort

    Reviewed by PhilandAmy2013(Hamilton, Canada) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We we're just there for 1 week, had a Junior Suite - Partial Oceanview room. They didn't really do anything special for our anniversary except for a bottle of wine in our room. The room was pretty big with 2 sofa's and a bench to put luggage on. We pretty much booked here for the jacuzzi on the balcony which did not disappoint, the water was easy to control and it filled quickly, the tiles are non slip inside and out. Can get a free golf cart to the main gate (please tip the driver) from there you can take a Gua Gua (white van) across the street on the left and go to the downtown mall for $1 US each. They don't stop people from blaring their blue tooth speakers late at night in front of the casino. The Sports Bar has no food currently but is a good place to watch the game. The resort only has Presidente Beer! ...so you do have a choice! The Japanese restaurant and the steakhouse we're good. The pools we're not too warm, the ocean was probably better. Not a lot of seaweed. Overall a pretty decent resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4