Meliá Punta Cana Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 762 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful place but Adults only side was lacking services

    Reviewed by Westofcrazy(Lincoln, Nebraska) on Sep 23, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This was an absolutely beautiful hotel. The grounds were immaculate. Rooms were beautiful and clean. Pool areas were clean and well kept. The food was very good. You weren't limited to where you could eat or when. Just walked in and was seated pretty quickly. Now for the burn. Very disappointed in the accommodations on the Adults only side. Our room was located pretty much in the middle of this huge resort. There wasn't really any sidewalk, so you were forced to walk down this imitation cobble stone narrow road that got really hard on your feet. Esp. if you wanted to wear high heels in the evening. The carts that could hold up to 6-8 people rarely came by and if they did they wouldn't stop. Just go flying with a couple of people and some luggage. There were bicycles you could check out, and we probably should have done that had we know how terrible the walking situation would get. There are 2 shuttles that run on the family side pretty regular. But again, we were a long ways from the family side. So we still would have to walk about a block to get to where the shuttle would pick you up. So that was very disappointing to say the least. We didn't know that by booking Adults only, you are basically on your own. No shuttle. No entertainment Staff. We went to the family side for everything fun. Just because we don't want to deal with kids all over doesn't mean we want to be left entirely alone in Sleepy town. We were there to have some fun too. Now as for the service. First on a positive note I do want to say that the Staff at the Water park were the nicest people there. Happy and welcoming. Also the people that would greet you at the Buffet and restaurants were also very nice. But the bartenders everywhere were rude! Very rude!! The ones at the adult pool were more interesting in partying with their group of friends I guess and played only Spanish or Dominican music the whole time. Which I like, but it would have been nice to hear some English music we could sing along with as well. Some soft rock and roll or something! They would eventually serve you but it took wading through this loud singing group to get to a bartender. Not fun! The bar was also a very long walk from the beach. So we started taking a large insulated mug and filling it up before going to the beach. Some times the bartenders would go behind a wall or partition to make your drink. Which made me extremely nervous considering all the bad publicity lately about tainted alcohol. I like to tip everyone very well. The way we were being treated, I just put my tips back in the safe. I did leave a tip for the room attendants because they did a very nice job with our room all week. Surprisingly, everyone suddenly became more friendly on our last day. Hmmm? Glad to see us leave I guess. Well, no worries. We won't be back. Which is unfortunate because the place was absolutely stunning and I would have liked to enjoy it more. I guess with it being the off-season we should have just booked a room on the family side because there really weren't that many kids. I guess I learn something new every time I travel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-1

    75th birthday celebration

    Reviewed by Juliamunoz2203() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Alma was my favorite restaurant and was the best to celebrate my mom’s birthday. Edgar Mejía helped us very much from the day I got here until I left. Very satisfied with the service at this hotel. A great place to stay.

    Birthday week at Melia Punta Cana

    Reviewed by Jane J() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a lovely time at Melia celebrating our daughters 30th birthday. The hotel and the staff were fantastic. The Spa staff went out of their way to accommodate us and gave us a wonderful experience. I highly recommend Juana Ramos for massage and any spa treatment. She went out of her way to make me feel amazing. Truly one of the best massages I have ever had- her hands are a gift. I give the Spa and Juana Ramos 5 stars- excellent!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Taller de pobreza

    Reviewed by Carlos R() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Was an amazing experience, had a lot of fun in the hotel. What I liked the most was the customer service, the crew is very nice. I loved the food, specially the Spanish Restaurant named Alma. Excellent

    Grupo taller IPM-RD

    Reviewed by Carlos T() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The food is good and the staff is very attentive. It's a resort to chill and relax. Many pools, bars and restaursnts available. Has a private beach to enjoy a relaxing experience with the winds from the sea.