TripAdvisor Traveler Rating

The resort is expensive but worth it. The property and our suite was very clean. The customer service was excellent. Our butler Ethan booked our activities and was very attentive to our needs. Our evening butler Davidson was also great, so we have 24/7 service. Any issues we had were handled immediately. The staff was also accommodating with my food allergy,

Lucas & I visited Serenity for our honeymoon, and could not have asked for a better experience!! We were spoiled from the second we stepped foot off the plane at arrival, until the second we were dropped off at the airport for departure. Often times food is a concern for all inclusive resorts, but the food/menu at The Great House at Serenity was phenomenal. Our butler, McCarthy, went above and beyond every single day to ensure we never had to “want” for anything!!! The entire staff was amazing and made this an unforgettable experience. Charles is one heck of a bartender and can make you just about anything you desire, even if it’s not on the menu. Kevin was such an entertainer, and makes the best vanilla latte around :) We both give this resort a 10/10 and hope to come back in the future!

We booked Serenity based on the amazing reviews. Ethan was our butler and made sure that our stay was relaxing and fun. Ethan was helpful, attentive and there when needed, a definite asset to Serenity. Other notable people who looked after us were Ray the cocktail master, Sabby and Hannah, all lovely people. Our suite was huge, clean and so luxurious, probably the best room we have ever stayed in. All of the room grades are amazing. Pool cabanas are a nice touch. A day in a beach cabana is also highly recommended. The pool is great with plenty of loungers that you never need to reserve. Food was good with huge a choice and large servings. The beach was good. Even though it’s on the Atlantic coast the sea is very warm and kept clean of seaweed. Guests ranged from honeymooners to older couples celebrating all sort of special occasions, ours was just being away on our first holiday without children. Serenity’s manager Chris was great to deal with and has a great team of people. Being close to the airport is so much better than having the long drive to other hotels in the north of the island. Overall Serenity exceeded our expectations and we are going to return.

We had an amazing stay at Serenity! Ethan was our Butler and was super helpful making our honeymoon special. He was great setting up adventures and spa days and booking dinners and events for us so that we could just enjoy without the planning! Everything we needed was included, and we even added extra spa days and a snorkling trip which were so much fun; they'll even make bubble baths for you (my wife was thrilled!!). Ethan was so helpful booking everything for us. Beach cabana days were the most relaxing thing ever too! The staff was all super nice and so fun to talk to. Tyler, Joela, Sabby and Delvon were amazing hosts/hostesses. Charles the bartender was amazing at giving us fruity drinks. The food at the Great House is amazing. We ate there everyday for all our meals and never tired of it. The coconut ice cream was superb!! We are already thinking about a return trip in the future.

My wife and I had an amazing time! We came to Serenity to celebrate our Honeymoon. Ethan, Cordela, George, Charles, Kevin, Ray and all of the other amazing people on Coconut Bay staff welcomed us with smiling faces and great service! They were truly amazing. The food and drinks were great. We enjoyed all of the excursions! We would 1000% recommend