TripAdvisor Traveler Rating

Stayed here for a week with husband and kids (9 & 13) in Hale 6 - 6214. The room had a great ocean view and was very spacious - king bed, double safa bed and a roll away with still enough space that we didn’t feel crammed in. Got an upgrade given husbands status with Marriott. The views are really amazing and the walking trail is busy at all times of the day and evening. Our room looked into the trail So had to keep curtains drawn. Hawaii is an expensive place and this hotel is no exception. Everything seemed overpriced from the kids meals by the pools to the drinks and breakfast at Whales Tale. We found the yoghurt parfait to be the most cost effective at $11 although a request for a little extra granola cost me an additional $8! Self Car parking is $39 and it was pretty close by. It’s not a beach front hotel - I love sitting by the ocean on the beach but it wasn’t fun here. If all loungers are taken you have to put your name down, wait for a text, go back to the counter to get a ticket, walk 10 mins to the beach, wait to be told which spot opened up, make sure you bring everything you need (towels, water, food) as if you forget something it’s a trek back to get anything. The lounges are packed on top of each other - I sat for 30 mins and decided I wasn’t having fun so left. Not a great experience. The family pools are good - there are two and one has the best view of the ocean and another island. The service is ok. Overall a hotel which benefits from amazing views where everything costs more than it should.

The grounds of this hotel are great, but extremely busy in March. We had a great trip with the exception of our hotel room. We paid for an ocean view, which was not inexpensive. The beds in our room were the worst beds I have ever slept on. They were slanted, so your feet where higher than your head. It was the worst night sleep I have ever had!

We have stayed in this hotel multiple times. We really enjoy the peace and quiet here. I am picky about my room so if you are looking for an "oceanfront" room, you need to read the description carefully. We have stayed in multiple wings of this hotel. Of course, our favorite is when we splurged and we did the "oceanfront sundeck." This time we had a "sundeck with an ocean view." This means you have to go out on your sundeck to see the ocean. It does not mean that you will be in your room and see the ocean, as I mistakingly thought. I have stayed here in rooms labeled "ocean view room" and had a view from the room but not this one. The view was only from the sundeck. They have some rooms that have the decks that face directly towards the ocean with the pools between you and the ocean. Just read the description carefully so you know what you are paying for. However, it was nice to end the day laying on our own lounge chair on the sundeck and look to my right to watch the sunset. All of the rooms we've stayed in are nice and have the same very spacious layout. This room faced the bar and family pool, which meant the ocean was obscured by the umbrellas and cabanas. I prefer the adult serenity pool, since it's just the two of us. It's very relaxing. There is a kids' pool at one side of the hotel and another pool that has a wall around it that you can pay to go into. I didn't look into it because I was perfectly fine at the other pools. There is a great walking trail along the ocean. There is not a beach directly in front of the hotel but there's a beach in front of the hotels on either side of this property, with easy access. You can often see turtles frolicking in the water in front of the hotel. I have been there in March and seen whales way off in the distance. There is plenty of grassy area to sit and watch the sunset. We have not eaten in the hotel restaurant in years because we seem to end up at the Monkey Pod happy hour not too far away or we make our way into Kihei. There is a Starbucks in the hotel, which was perfectly fine for us to grab some coffee and light breakfast. The rooms have the Nespresso machines and they are extremely loud. I feel like we woke up the entire building when my husband used the machine each morning. It's the worst part of the room. Whoever decided to purchase those did not do their homework very well. Over the years that we've stayed at this hotel, I have enjoyed quite a few frozen Mai Tai's at the pool bar. I like their frozen ones better than on the rocks. The staff also is another plus. They have always been welcoming. Overall, this is a great place to stay for a relaxing getaway.

Wonderful time for our mother-daughter trip. The highlight was the Olakino Pool (Adult only relaxation pool) we reserved a Chaise Lounge two of the four days we were there. Gerlie took such great care of my daughter and me both days. It's the best poolside experience I could have hoped for. Also, we loved Rucel our waiter during breakfast, he's so sweet and fun. Everyone on property was wonderful. We went during spring break and the resort didn't feel crowded. Food at the poolside grill was great, especially the poke bowl. This property feels high end and on par with the Four Seasons or the Ritz. You can walk to the shopping plaza next door for restaurants or shopping or take their free shuttle anywhere else nearby. Swimable beaches on either side of the resort.

Fabulous stay as always. This is one of our most favourite properties. Our daughter loves the watersides and we love the location, views and cabanas. Rooms lovely and beds super comfortable and service top notch. The only negative is the food isn’t the greatest but so many other Maui options for amazing meals! Will most definitely be back!