Hyatt Regency Scottsdale Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3780 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great property, horrible staff service

    Reviewed by msnujry(San Diego, California) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Our rooms were disgusting! Found used contact lenses in the bed, on the floor and in the chairs. As well, the message lights kept flashing on the phones, for hours, all 3 nights we were there. i will never stay there again.

    Hyatt gainey ranch

    Reviewed by PageMorgan() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a 3 night getaway with my husband here last weekend. So in love I just booked again for same time next year. Incredible large property They were sold out and yet I didn’t feel like it was overcrowded or short staffed. We don’t have kids so really appreciated the adult only pool. Did not have one bad meal, thank you for being vegan friendly! Also Amber at the front desk was very accommodating and appreciated her going out of her way when checking us in!

    Relaxing oasis

    Reviewed by SuperTraveler13(Texas) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The customer service was outstanding. I was immediately greeted and offered help when I was dropped off in front of the hotel. Check-in was quick and smooth, and I received a complimentary beverage. Loved the indoor/outdoor lounge area and the musical performance I stumbled onto. I was there less than 24 hours to give a presentation at a conference, but I enjoyed my stay there.

    An oasis in the desert

    Reviewed by J J(Phoenix, Arizona) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you for a great quick getaway to PHX. I was very impressed with the property and staff (and we've spent the last 15+ yrs visiting a number of properties in the area). Josh at the front desk did everything he could to make our stay excellent. He was the epitome of customer service. The ladies in the morning and night in the Regency Club were always quite helpful and accommodating. David on the Gondola ride sang the best Italian I have heard outside of Italy! The young lady who helped us out at the rock climbing was one of the best experiences my kids had. The young man (forgot his name too) at Oasis provided excellent pool side service. The fitness center was also pretty good and I did not really miss a beat on my regular work out (was able to lift with the lighter weights and compensate otherwise with the machines that were available). There was so much to do we felt we didn't get to cover everything, despite the extra day we added onto out original itinerary. Also kudos to the service team. Everytime we called to request an item the response was always quite prompt especially for such a large property. Lastly, I was also impressed that the front desk selected a room that met my profile preferences. Even though we ended up requesting a smaller room for a better view, it was good to know someone actually reviewed it before I arrived. Know we will be back, as again, we were very impressed with everyone and the property.

    Wonderful resort

    Reviewed by msgriffin4501() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful resort, great staff, everything you could want or need in one gorgeous place. Plenty of space inside and outside to relax, have a drink. The adult pool is very well maintained and quiet place to again relax and soak up some Arizona rays. Highly recommend!