Velas Vallarta Suite Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4313 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Always amazing!

    Reviewed by Sarah S(Clinton, Missouri) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been going to Puerto Vallarta for 20 years. This is the place to stay! They have it all. Food is delicious. The service is outta this world! The staff at Velas Vallarta makes sure you are happy at all times. 24 hour room service, just in case you need a snack. The pool is absolutely perfect. Plenty of space to swim around, play games or just swim up to the bar. If your not into setting by the pool, you can hang out on the beach under their canopies. They even have servers out on the beach to get you those tasty drinks or a quick snack. Always something going on at the resort. Games or shows in the Lobby. Games by the pool or water aerobics. I promise you won’t be bored here. Even if your just going to relax, you can do that too. It’s our perfect place. Hope it will be yours too!

    Lovely accommodations

    Reviewed by rhonda f(Chicago, Illinois) on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love all the thoughtful extra touches here- like toothbrushes, toothpaste, beverages and snacks already in the room along with plates, cups, towels etc. Every room is a suite with full kitchen. The food selections are wonderful and I could live on the fantastic guacamole and pico with corn and beans. I liked it so much as a side at lunch that i got it for dinner by room service last night. Papaya with sliced almonds was a wonderful breakfast. Worth the all inclusive price for so much quality!

    Wonderful resort

    Reviewed by susan8852(Maplewood, New Jersey) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was beautiful very clean fabulous for kids and there were a lot of kids. but it never seemed overwhelming and too loud or noisy. the food was good the beach was clean and I never really had a problem getting chairs. Being able to get crepes all day was fantastic. it was great having all the animals roaming around. the peacocks the cats. now the staff. they couldn’t have been more helpful and happy to be working there and I must say that Vanessa the concierge Went above and beyond to be helpful. she even babysat for my granddaughter. I miss not seeing her actually. Yoga was fun pool exercises were fun. the gym is lacking. 5 machines. Golf was great. We saw crocodiles there too. Can’t wait to go back

    First Class resort with excellent service, good food, and a variety of activities.

    Reviewed by jordant296() on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All-inclusive means a lot when a large group travels into a resort. So impressed by the service, visibility, and pride of the general manager Juan Carlos and his dedicated team notably Vanessa & Antonio. It was easy to communicate and have quick follow through from this 5-star team. Most noticeable is the care, attention, and high touch service that the employees dedicate to hotel guests. Ratio of service personal to guests even during the 100% occupancy of Christmas / New Years was impressive. Easy to get food, drinks poolside, room service within 30 minutes, and constant attendance to cleaning and supporting the pool, gardens, cleaning of rooms and turn down service. This extends to the onsite dinning where every few minutes a helpful waiter would check on us, refill drinks, and offer additional courses. Asking for more never felt like an imposition but just the expected to make us happy. When short on time or with hungry kids all restaurants also had buffets to more immediately self-select non menu meals and appetizers. Set in the beautiful PV Bay with an amazing view of green mountains, blue water, and the lush gardens of the hotel property. We participated in a lot of activities easily available without requiring advance planning; water aerobics, beach volleyball, sea kayaking, jet skis, parasailing, and the baby sea turtle releases. Walking on the beach or sea kayaking gives you easy access to further explore. During a morning kayak trip, I had 2 dolphins escort us for a 3-minute stretch. Within 150 feet I was speechless with the experience.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Simply the best!

    Reviewed by Nia T(Seattle, Washington) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great resort!! Good food, amazing views, stunning grounds and gardens, inviting swimming pool, swim-up bar, activities to keep the kids happy all day long, delicious food, beautiful beach, the list is endless. Can’t say enough about this place. The staff are so attentive and treat you like royalty. Entertainment team works hard and delivers high quality acts. Really excellent!