Sandals Royal Plantation Beach & Villa Golf Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2993 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    10yr wow renewal

    Reviewed by bondwickadventures(Las Vegas, Nevada) on May 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you Royal Plantation for giving us such a memorable vow renewal with our friends! Gladstone and Sean our butlers welcomed us home again and we were off to an amazing week again. Kellyanne, Renna, Alicia and Tyrone made the magic happen with our rum and game night, spiked tea party and vow renewal. We stayed in the marquis suite in room 214 and our room attendants kept it immaculate and stocked with clean towels, toiletries etc. it was great to see Estina again who had taken care of us in 2017. Lorna in the gift shop thanks for all your help and junior and kennardo in the pub for keeping us hydrated! Enjoyed the evening entertainment and pamela and jason from entertainment are fun spark plugs getting everyone involved. Kayann, gaynell, marsha in the spa- thank you for the spa and bridal services and helping me relax and look like a princess for our rtk. Adrian and romaine the beach butlers - thank you for taking care of our group! The food was just as fantastic as it was the 1st visit and i think our favorite meals this trip were at the Royal Grill.. the surf n turf with the grilled shrimp were so delicious and our server Latoya was just perfection. We did add on a candlelight dinner the night of our ceremony and it was incredibly romantic out on the pier and Keenan did a fantastic job taking care of us. We can’t think of 1 thing that would have made the trip any better

    Perfect Holiday Stay!

    Reviewed by AlejoGrande12() on May 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the first moment we arrived at Sandals Royal Plantation last month, we were in heaven. Every person we encountered from the Sandals Airport Lounge in Montego Bay to the resort in Ocho Rios was friendly, courteous and professional. As returning guests, folks remembered our names and we were treated like family. Any concerns we had were handled with an urgency that suggested outstanding customer service training, along with excellent people as part of the staff. We got a chance to meet with the General Manager when we had a bit of a mix up on one of our excursions and Mr. Nugent sought my wife and I out personally. We commended him on how his team works so well together and he humbly attributed it to the great people that he has a chance to work with. I can't recommend a place more highly than Royal Plantation. They helped my wife and I enjoy the best holiday we've ever had!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Most affordable Sandals for service

    Reviewed by Culture766932() on May 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    8 night wedding anniversary vacation. Repeat customer, 3rd stay, favorite resort Why return: it’s Jamaica - Jamaicans are hard working, respectful and treat all guest equally; most affordable Sandals for all ocean view rooms and the service provided (such as onsite rebooking discount, 777 deals posted weekly, military discounts n/a for us). Resort feels like I’m at home yet the beach is my back yard and everyone exist to serve us. Several spots for intimacy/privacy, mature adults, opportunity to dress up (or down) for romantic dinners (date night every night), butlers are as hands on or off as you require. Each visit our butlers (Oren/Marvin) always know our whereabouts, anticipate our needs, adhere to unique special request, provide room surprises 2-3 nights during stay, strives to make our vacation memorable and of course their night attire is impeccable. We go to relax. Resort rooms old but clean rooms include bug spray. Resort is low key yet there is nightly entertainment (steel band, singers, fire show). Went Ochi Rabbit hole for Big Mamas performance, sushi bar, and 2 dinners. Posted shuttle service time to Ochi, after hours the hooper will bring you back. This trip discovered that the Jamaica Inn were once all the same property/owners. It’s literally in birds view. Sandals is less expensive. There’s seaweed but there’s areas that are clear and calm water to swim. Best food night was Jamaica night! Curried goat, shrimp, jerk pork/chicken, assortment of grilled local fish, lobster, rice/peas. In prior years, really enjoyed the French restaurant but this year the lamb chops were dry, tasteless and we canceled our reservation for another night. The French restaurant balcony view still excellent. Good: Afternoon tea, chocolate buffet, breakfast buffet/omelet station (mimosas everyday), lunch buffet, daily soups, chefs special dessert. They have added self serve popcorn, ice cream, and nachos. The food/chef is better than I Ochi it’s just at a smaller scale. The food quality and portions have conformed to all the other Sandals and has lost the boutique feel. First visit the portions were “normal” not the traditional Sandals mini-sample sizes. Example grill shrimp salad for lunch was a large plate of mixed greens, veggies + 12 jerk shrimp, now it’s side plate shredded lettuce + 5 pieces of shrimp. The return guest dinner (usually the best gourmet meal) entree was poor but dessert/salad delicious. Random: Once the resort is upgraded, it will probably be out of our price range. We changed our time from May to March for lobster seasoning. If concerned about the price you travel during non peak season, you will incur the same quality service. My ratings are based on hotel experience not hotel classification. Researched criteria for 5 star hotel, so 5 star hotels are extremely rare, my experience is 5 star. Visible and engaging entertainment crew. Poor massage, prices are too expensive maybe due to vouchers.

    Celebration

    Reviewed by kennel5(Memphis, Tennessee) on May 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent vacation. The service was top notch. The staff was exceptional and catered to our every need. The food and drinks were outstanding. We loved the beach butlers and a room service breakfast. We have booked again for next year. Great job Royal Plantation!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    A bit of Heaven on Earth!! The BEST Sandals resort in the Carribean!!

    Reviewed by 123davem(Cincinnati, Ohio) on May 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I'm sorry for the length of this review, so let me get right to the point early. This is an AWESOME place to vacation if it fits your desires. If you want a quiet, super nice, superior service, all inclusive resort this is your place. And if you want the party scene, you can still come here and travel to the Sandals Ocho Rios resort next door to get all of that experience. I would highly recommend the Sandals Royal Plantation resort in Jamaica to anyone. OK, now for some details. I have visited many different resorts in my life including three other Sandals resorts on different islands. As you've undoubtedly learned already, there are only about 75 rooms in the Sandals Royal Plantation Resort in Jamaica making it one of their smallest. Every room has 2 butlers assigned to it so the level of service for everyone is outstanding . Beyond that, they have more than 250 people on staff working to make this experience an awesome one. I don't think you can find that kind of staff to guest ratio too many other places. Digging deeper, it was very clear to me that the Management of this resort was exceptional. Arnold, the general manager, sets the tone for the entire staff. His dedication to service, people, and principles is very clear to anyone paying attention. Service experiences like this start at the top. Our butlers, Richard and Orlando were wonderful and made our visit here really memorable. The beach butlers, Romaine and Adrian were also great and helped us enjoy our time here immensely. Going a bit further, there was an older couple we met here on the first days of our visit. Very nice people. We discovered on our 4th day that the man experienced a medical issue that caused him to be hospitalized. I won't go into details for privacy sake, but the response of the management, personnel, and butlers was over the top. They basically were there at every step helping this couple through this difficult experience. So everything considered, this is truly an exceptional place for your vacation and I would highly recommend that you consider it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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