Ocean Maya Royale
Check availability
Lobby
Pool
Beach
Tennis courts
Spa
Spa
Mike's Coffee
Restaurant
La Hacienda Restaurant
El Charro
El Charro - Snack Bar
Wedding Facilities
Lobby
Pool
Beach
Tennis courts
Spa
Spa
Mike's Coffee
Restaurant
La Hacienda Restaurant
El Charro
El Charro - Snack Bar
Wedding Facilities
TripAdvisor rating from 9492 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen.
Guest rooms must be occupied and registered to at least one person who is 30 years of age or older when traveling with guests under the age of 23 during the months of February, March and April. Age will be verified at check-in.
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- 110 volts
Select a room type:
Maya Deluxe includes:
Room includes:
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony or terrace
Maya Deluxe
Maya Deluxe Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony or Terrace
Privilege Junior Suite includes:
Room includes:
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
Privilege Junior Suites
Additional details:
Privilege services include:
- Minibar, restocked daily with soft drinks, water, and beer and liquor
- Premium top-shelf liquor service in bars and restaurants
- Exclusive Privilege Lounge
- Exclusive Privilege Sun Terrace
Honeymoon Maya Deluxe Privilege includes:
Room includes:
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
Additional details:
Privilege services include:
- Minibar, restocked daily with soft drinks, water, and beer and liquor
- Premium top-shelf liquor service in bars and restaurants
- Exclusive Privilege Lounge
- Exclusive Privilege Sun Terrace
Privilege Honeymoon Junior Suite includes:
Room includes:
- 1 king bed
- Garden view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
Additional details:
Privilege services include:
- Minibar, restocked daily with soft drinks, water, and beer and liquor
- Premium top-shelf liquor service in bars and restaurants
- Exclusive Privilege Lounge
- Exclusive Privilege Sun Terrace
Amenities & activities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Pool bar |
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Swim up bar |
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Lobby Bar |
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Sport Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
La Hacienda |
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El Charro |
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Yookoso |
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La dolce Vita |
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Snack area |
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Mike's coffee |
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Blue Moon |
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Facilities
- Rooms: 320
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Carretera Federal Chetumal
km. 299
Playa del Carmen, Mexico 77710
52 (984) 873 4700
55 km from CUN
Meal and plan options
- All-inclusive: Included
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other sports
- Aerobics: On site
- Bicycles: On site ($)
- Tennis courts: On site
Other activities
- Beach activities: On site
- Daily activities: On site ($)
- Games room: On site
- Nightly entertainment: On site
- Towel service
- Umbrellas
- Lounge chairs
- Dive school ($)
Shops and services
- Business centre ($)
- Currency exchange ($)
- Gift shop ($)
- Laundry facilities ($)
- Meeting facilities ($)
- Tour desk ($)
- Wedding facilities ($)
- Car rental ($)
- Free Wi-Fi in the lobby
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.