TripAdvisor Traveler Rating

I received a text the day before checking in asking if I had any questions, I was able to reserve a late check out and response was very prompt. I was also able to use this text service throughout my stay, including when our hair dryer stopped working, a replacement was brought at exactly the requested time. The staff here are fantastic! Only negative would be some noise from the street during the night. I would definitely stay here again.

My trip to Alaska got canceled , So I came To Victoria . I got room just for few days , they give me upgrade to suit , and it was incredible . Employees working there were lovely , had answers to all my questions , my room could not be more perfect and everything was so clean. Thank you for making my terrible trip that much better . Location is fantastic , few min away from all The tourist attractions .

We have stayed here before. It 8s a great l9cation for walks to the Legislative building, museums, the Wharf, etc. There are also several good cafés, restaurants and taverns within walking distance.

I booked a stay as a BW elite member Part on business part on points for a golf weekend with my partner I Asked for a nice room as they typically do Instead I was put in a broom In my 15 years staying at this facility I have never been put in a room as small as this I I would have stayed elsewhere if I knew I was going to be in a room this Size

Amazing location and a great value. Been coming here for a year now, are always spotless, staff are always 10/10. Steven at the front desk is always so friendly and helpful, always starts my stay off amazing. Thank you so much for everything, I look forward to staying here for many years to come.