Pueblo Bonito Pacifica Golf & Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 5193 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Couples Trip! Ask for Alan

    Reviewed by CrossfitRN79() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sunset Pacifica was a great Couples Trip with friends. Be sure to sit in Alan's section at the Pacifica Pool! He was super attentive and made the pool days enjoyable in a quiet resort. Service was top notch.

    Pool side service from Alan

    Reviewed by Rondell F() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have to say that Alan, our waiter by the pool, made our experience a great one. His attention to our needs and how detailed he was with our food and drinks was awesome. Alan did a fantastic job to the point where we wanted to sit in his section while we spent hours upon hours poolside. The resort is lucky to have a great employee who makes sure that the guests are well taken care of!

    NOT a 5 star, barely 2!

    Reviewed by Cindy T() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This is my second visit, I will never be back!. I’ll talk about the positives first. The location and views are great! The spa was nice, but note that couples do not share any of the spa amenities (jacuzzi, cold baths, etc). The transportation staff is quick and it takes no time to get a shuttle or taxi. On the negative side.... 7 out of 11 people got sick. There were flys, ants, and bugs all around the pool bar and on bottles. The alcohol quality is awful and limited. Most recognizable brands were an upcharge. In fact there were upcharges for everything!!! We yearly go to all-inclusive resorts and I’ve never experienced so many upcharges, especially for such a highly rated resort. The staff were not friendly and made it seem like we were a nuisance to ask for drinks or anything. Hardly ever smiling or welcoming. The restaurants at the Pacifica required reservations, which they always said were full/booked. Yet when you got there the restaurant it was empty. When someone is our group wrote an honest review of our experience, the manager came to their room and asked them to remove it!

    Best Vacation Ever! ?

    Reviewed by I262MCchristinab(Medicine Hat, Canada) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What else can I say other than, this was the most amzing vacation of our lives! We want to give a personal shout out to our butler Romeo who went above and beyond the his job description to make our vacation one to remember for the rest of our lives! We had a bad experience at one of the properties restaurants so he went above and beyond to make sure we were happy with our next meal by reserving the VIP restaurant exclusively for us, we were the table in the restaurant! Candle lit on the patio and served a four course, wine paired dinner. It was so amazing! And we can't forget our server Allan as he treated us like royalty! Then on our last night the two of them arranged for us to have dinner on the beach in a cabana and written in the sand and thank you message.? We were so impressed with this resort and property we bought a timeshare!?

    Relaxing Honeymoon!

    Reviewed by Cassie T(Coeur d' Alene) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful stay at Pueblo Bonita Pacifica for our Honeymoon this October. The resort had many beautiful amenities, but a stand out from our trip was the service we received from our butler, Feliciano. He reached out before our arrival to ensure every detail was taken care of including our preferences, dinner reservations, things we were celebrating, etc. Every morning we would receive a text from him checking in and this fabulous service continued throughout the day. I would highly recommend requesting him for your stay- his service was a 10/10! Also be sure to check out the spa at the Pacifica (top notch!) and be sure to eat the steak house at the Golf Course. There was an up-charge to eat there, but absolutely worth it- the food was delicious. Going at the beginning of October the temperature was around 90s the entire time, but inside the resort is well air conditioned. We also appreciated the free shuttles to other resorts. Take the shuttle to Rose, and you are a brief walk from downtown Cabo. While there, make sure to take a glass bottom boat tour (the concierge will happily book for you- including taxi service) to see the Arch! “The office” is also a local restaurant on the beach downtown Cabo that was absolutely amazing!!! The Pacifica is an adults only property and much quieter than the sister resorts and SO relaxing. We spent time each day at the pool, pool bar and beach beds. Overall we had a wonderful experience and would highly recommend! Be sure to request Feliciano for the best service! Thanks again!- The Robertsons

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5