Active Advisories
Please note, Routine maintenance of the main building and room balconies are underway until August 2024. Although the maintenance staff is doing their best to cause as little disruption to the guest experience as possible, we did want to make you aware of the resort’s plans. Please be assured that all amenities at Hyatt Zilara Cancun will be fully operational and no venue closures are anticipated. All efforts will be made to minimize impact to guests during this time.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
Fun and Beautiful
LeahCoughlin on May 04, 2024
Celebrated our 25th Anniversary here; it was our first time ever staying there, though it was our 5th time in Cancun. Most of the staff there are very friendly, and attentive. Its not the biggest place, and certainly not the biggest buffets, but the food was good, and exceptional in a few cases (buffet grilled chicken, fish tacos, teppanyaki, and the beach dinner options). They do their best to make you feel welcome, and cared for. The property is beautiful, with some areas in need of repair, but very few. We really enjoyed our stay!
Sun, sand, food, drinks, and outstanding service!
Mandee L (Durham, North Carolina) on May 04, 2024
Our first visit was one to remember! The service was amazing and that made our stay better than I could have imagined.Cabana reservations and service from Ivan, David, Daniela, Guillermo, and Luis made the beach and pool that much more relaxing. Chef’s Plate with Chef Ulises, sommelier Juan, and waiters Noe and Mateo was excellent. Juan also helped us pair wines the rest of our visit and was spot on with our tastes and the food. Antonio in The Den was also a highlight every day for mixology classes and pre/post dinner creative cocktails. The staff made this experience one that I can’t wait to have again!
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