Overview
Luxuriate in exceptional service and create unforgettable memories at Valentin Imperial, Riviera Maya, an elegant Mexican hacienda style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including one buffet with à la carte breakfast option and one à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including amain pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, premium WiFi, and much more.
Additionally, our Valentin Cares Health and Safety Protocols have carefully been created to maintain a balance between safety and the conservation and protection of natural resources.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
540
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports including snorkeling and kayaking
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Wireless Bluetooth speaker system
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed, or 2 double beds
- Pool view
- 1 king bed, or 2 double beds
- Pool view
- Located on 2nd floor
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 2 Vanities
- Bathroom with bidet
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm)
- 1 king bed
- Pool view
- 1 king bed
- Pool view
- Located on Ground floor
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Turn down service
- 2 vanities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- 1 king bed
- Located on Third floor
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Lit make-up mirror
- Smoke-free
- Open concept
- 2 vanities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- Oceanfront
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Upgraded amenities
- Balcony or terrace
- Mobile phone entry system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Concierge service
- Jetted tub
- Lit make-up mirror
- Smoke-free
- Balcony or terrace
- Wireless Bluetooth speaker system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Nespresso coffee maker
VALENTIN PRIVÉ is an upgrade available at the time of booking at an additional cost. VALENTIN PRIVÉ amenities include;
- Private check-in and check-out at the Valentin Privé Lounge.
- Pre-arrival concierge services at: vim.valentinprive@valentinmaya.com.
- Early check-in and late check-out, subject to availability.
- Bottle of sparkling wine upon arrival.
- Fruit basket & petit fours.
- In-room fresh flowers.
- In-room top shelf liquor and wine selection (menu available with the Valentin Privé Concierge).
- Valentin beach bag.
- Lobster included at any of the à la carte restaurants without an additional cost.
- Restaurant reservations through the Valentin Privé Concierge.
- Reserved Bali beds under guest name at pool or beach area.
- Exclusive access to Valentin Privé Lounge (7:00am-11:00pm) - premium Wi-Fi, concierge service, ultra premium bar service, light snacks (7:00 am to 9:00 pm).
Amenities
Beach bar
Privé beach area
Sports bar
Spa
Lobby
Main Pool
Gym
L'Alsace
Gardens
Privé pool area
Beach wedding
Beach walkway
Beach
Hacienda
Ginger
Fountains
Golden swimming pool
Cafe Sisal
Food truck
Location
Reviews
3rd time visit..
Seaside16643475188 (Moncton, Canada) on May 04, 2024
My friend had never visited this resort before, so I was pretty excited that I chose this property for our trip (my 3rd visit). Check-in was lacking from my other times.. I'm glad I knew the process as we were not told anything and sat at a table in the lobby. Eventually, we were brought glasses of bubbly with a cherry. The gentleman had a nice cart with food, but people were served before us despite us sitting there for 15 minutes before they arrived.. No biggy ..Pros: beautiful property, amazing staff, fantastic food, loved the lazy river. Shout out to CURI the golf cart driver..and a few others..I didn't get their names..( I feel bad for this). They were always so friendly and talkative..(We had fun with the gentleman that says: "buckle up"). Amelia was smiley at Don Miguel's and patient taking our order. It was our go to place every night as it was quieter than the sports bar or the Plaza España. The bartenders were very good at mixing our drinks but not welcoming or friendly. The Imperial Band was fun for our last night. Everyone was up dancing. Other nights we passed by the Plaza, the music was so loud that there was no way we could carry on a conversation. Kenya at L'Alsace restaurant was very accommodating. We enjoyed the Beet salad, escargot stuffed mushrooms, FRENCH ONION soup is a must as is their salmon with brussel sprouts. I didn't enjoy the Filet mingnon as it tasted wild to me. Room service was amazing every time.. Again, the salmon was fantastic, breakfast fruit plates, omelets, shrimp fettuccine, and if you like hot/spicy.. the wings. The young man that filled our fridge in building 6 was wonderful. They have glass water bottles in the room and one got accidentally knocked over and broke.. broken glass and slivers everywhere, not to mention the water. Plastic bottles are offered at the pool which I prefer. As mentioned we were in building 6, 2nd floor. The room is large, with lots of privacy, a huge tub, clothesline on the patio, but obstructive view of the pool due to the foliage. Next time, I will request building 7 again, superior suite ( 3rd floor). It sounds like I had many complaints but we had an amazing week because of the wonderful staff that they do employ, which reminds me..Jema at the lazy river was wonderful at remembering my 2 drinks (which I would switch up).. Belvedere w/ half orange half pineapple or Belvedere with Fresca. Remember to tip these amazing workers. They work 6 days a week with one day off.. My last complaint and probably the most important issue (which I advised when checking out) - I called the night before requesting a wake-up call for 8 am to get ready for departure.. No CALL. And the other is: I called asking for our luggage to be picked up and brought to the front for departure. I specifically said, " Do we have to be in the room for pick up?" The man said "No." So, we ran to the Mar Tierra (delicious breakfast and lunch items) to grab a very quick bite. Check out was quick as all we had to do was hand over our room keys. We went to the area to wait for Canada Transfers to pick us up and NO LUGGAGE.. The man told us to have a seat and he would send someone for it. Un-needed stress as our drive was on its way. There is a gift shop there at the entrance that we totally missed coming in, but the small gift shop by Don Miguel's had a gentleman working one night that was very bubbly and fun to talk to. They have very pretty items (sandals, coverups, jewelry, hats, etc). Top shelf liquor was offered at "All the bars," which is nice.. We did not book prive and we felt we didn't miss out on anything. Enjoy this amazing property - I was sad there were no cats as I had brought cat food/treats as I do on every trip.
Not the best place we've stayed. Not the worst, except for the food poisoning ??
Kelsey K on May 04, 2024
This wasn't the best resort we've stayed at, but it wasn't the worst. Many of the other couples we spoke to LOVED it, and had gone several times. We don't regret going here, but don't see why to go here more than once. The highlights: The activities were the best part, in my opinion. I loved that they had yoga on the beach a few days a week (I wish it was there every day). And the rest of the week there was yoga on a covered patio outside of the gym. Zyanya was an amazing yoga instructor! She also taught pilates and dance classes, but I wasn't able to go. The beach was nice! The resort could have done a better job cleaning the seaweed, but it wasn't too bad for early May. It was also too windy to swim most days we were there, but that didn't bother us. The breeze felt great. There were downsides to the beach, listed below. The cafe was great! I won't go to another resort that doesn't have a cafe, I need my morning coffee.. which turned into two morning coffees, a pre-dinner coffee, and after-dinne ice cream. No notes! 10/10. The downsides: Every resort is this way, but I didn't love the room we had. The first two nights we were stuck on the bottom floor directly next to the elevator. We had lots of noise all night while the people above us partied in their room (why?? There were SO Many bars, and nightlife activities), and the following mornings they were moving furniture. We requested a room change after the first night and couldn't get it until the night after because the resort was over booked. Also, all of these resorts are built the same but WHY are the bathrooms just glass stalls?! No privacy, the opposite of romance, lol. More on that later.. We also tried to upgrade to the Prive, specifically to get the cabana on the beach. However, because the resort was overbooked, there wasn't one available until the day before we left, and it requires a minimum of three days. Not ideal. Also, we felt the upgrade was only worth it for the cabana, pretty much everything else was NOT worth it, especially at an all-inclusive resort. We wanted to upgrade to a cabana because, while we liked the beach, it was over packed. People can do what they want on the beach, but we were so close to other people that every day we had to listen to other people's music. Or even worse, we'd have large parties by us, literally encroaching in our little cover. I kid you not, one girl pulled her chair less than a foot away from mine, leaving me zero room to actually sunbathe. We wound up moving from that group (being forced out of our spot) and had to truck it to one of the very last chairs on the beach. We only used the pool once, so I don't really have anything negative to say about it, but I think you can tell by the fact that we didn't go back, that it didn't blow our socks off. And last, but certainly not least, we weren't impressed with the food. It was just mediocre, but there weren't many good options at any restaurant. There were hardly any fruit and vegetarian-friendly options (especially if you don't care for seafood). Which means if you're vegan, don't come here lol! I would have given higher marks for the Hibachi grill, however.. we tried two nights in a row to get a reservation, but the only times available were at 8:40 (they didn't seat us until 9 PM, we didn't eat until about 9:45). We decided to just take it on our second try, because you can ONLY make reservations starting at 10 AM, and even though I got to our concierge at 9:30 AM and was first in line, they had nothing available until then. (Why not just let people make their reservations when they check in?!) And if that wasn't enough to deter us, we're about 90% certain that it was the Hibachi grill that gave us food poisoning for our last day. That completely ruined our last beach day (and the over crowding of people didn't help either), and also the fact that the resort room's bathroom leaves little to the imagination. ;) the height of romance for our last day was my husband and I taking turns going for "walks" to use a public bathroom only to get back and immediately have to send the other out because we needed to go again in our all glass phone booth toilet. Not ideal, but I'm glad it was out last day. Tough to make it through our flight home. We are STILL trying to kick this bug on Saturday at home, when we had Hibachi on Wednesday night. Whew.
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