The Sands at Grace Bay

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2302 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Legionnaires disease!!!

    Reviewed by 963bretts(New York City, New York) on Feb 17, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My daughter and I had a fantastic stay at the sands. However, upon returning, I got VERY sick and spent three nights in the hospital. It was discovered that I contracted Legionnaires at the Sands. Legionnaires is contracted from hot tubs, water heaters, etc where the water has not been sufficiently circulated. I had previously only spent time in my own home during Covid, so there is nowhere else it could have been contracted. I reached out twice to the sands via email to let them know, but they did not return my communication.

    Very nice getaway during COVID-19

    Reviewed by TheMrJames(New York City, New York) on Feb 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in 2 different rooms during our overall stay at the Sands, first in a standard Garden queen on the ground floor, followed by a 2 BR oceanfront suite on the 3rd floor (Additional relatives arrived later and thus changed rooms). The Garden room had a kitchenette and was pretty large for the lowest priced room that the hotel offers. For 2 people, it'll do just fine. the 2BR Oceanfront was essentially a massive apartment, equipped with a full kitchen, 2 Baths and a nice patio that overlooked the pool. I'd definitely encourage this for a family or a set of couples who are looking to split a room. Given that there was a 6pm curfew, we ended up eating at the hotel restaurant, Hemingways, quite a bit. By the end of the stay we ate pretty much everything on the menu. I feel as though the dinner entrees were a bit overpriced, but that's what you get at hotel/resorts like this. I'd give the food a 4/5. I felt totally safe at all times at this hotel given the state of the pandemic. The staff were great, and masked at all times (unlike many of the guests who seemed to take this opportunity to break all the rules of their home country). Location wise the hotel is close enough to the town of grace bay and The Palms, so you were not totally limited to 1 food option. I'd definitely go back to the Sands (when there is not a curfew in T&C), maybe rent a car next time and try and see a bit more of the island.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Amazing stay January 2021

    Reviewed by jgiglio2067(Newton, Massachusetts) on Feb 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We rented a corner unit with the "den" balcony that was an amazing screened in room, that was used just as much as the hotel room itself. The people at The Sands were amazing from check in, eating at the onsite Heminways Restaurant (highly recommend), to having the taxi ready and waiting when checking out. The beach and tiki huts on the resort beach are perfect. The landscaping is beautiful. This was our first trip to Turks and for sure, we won't look at any other resort, as The Sands has all you need.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great stay even during pandemic

    Reviewed by Daniel11222() on Jan 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at this resort in the month of Jan 2021. The entire staff were friendly, helpful and very sanitary and following all proper precautions. We felt totally safe being here and had lots of attention given the resort was not at full capacity. We are extremly happy with our decision to come here and will be coming back again next year. The full kitchen and washer dryer were really helpful given we came with 2 children. Highly recommend!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Very nice place!

    Reviewed by amynoeldw(Wilmington, North Carolina) on Jan 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just got back from a 9 night stay at The Sands. We were overall VERY satisfied with The Sands. We knew going into it that it was going to be the Ritz Carlton so I don’t think our expectations were unrealistic. It exceeded our expectations. It was very clean, very well kept/manicured lush grounds. Very nice (heated) pool and comfortable pool furniture. The beach at The Sands was very wide. Hemingway’s is one of the nicest outdoor dining places along the beach. The food is very good...not the best I’ve ever had, but very good. Location is really perfect...on the edge of the busy part of Grace Bay but close enough to walk or ride you bike to downtown Grace Bay.