Azul Beach Resort Riviera Cancun, by Karisma

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    6. Azul Beach Resort Riviera Cancun, by Karisma review

    What to expect (based on 13967 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing hotel and staff

    Reviewed by JensC341() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first trip to Cancun and our first stay at an all-inclusive. However, we went with 5 other families who have been to lots of all-inclusives and they agreed this place was the best they have stayed at. It helped that it was not very crowded because of Covid, the pools and bars were not very busy and we didn't have to fight for cabanas or pool chairs. The restaurants were amazing, no buffets, just normal sit-down restaurants with really good food and service. Shout-out to Noel, the waiter, who was there every day from breakfast to dinner and went out of his way to provide us with good service. We will definitely be back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Good time

    Reviewed by taylord467() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Pretty decent all inclusive resort. The food at Zavas was a hit with everyone, especially the breakfast. Dorian y Miguel took care of us at the pool and beach and hooked us up with the best palapa every day. Our girl Blanca made the BEST margaritas of the whole trip at Waves bar. I would go back just for the friendly staff!!

    Nice but

    Reviewed by 714mirandah(Lighthouse Point, Florida) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    So the resort is nice and clean. Staff is nice. However, the buffets aren’t open. They already have few restaurants to begin with so dinner requires a reservation. At breakfast there are 2 places open, however the 1 place isn’t open daily. So at 1 restaurant there is a wait and the food takes forever to come out. Food is cold. So if you like food and it’s a big part of your vacation and want fast service, don’t come here.

    Unforgettable place

    Reviewed by swagger420() on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is wonderful from the moment you arrive until unfortunately you have to leave The rooms, pools and restaurants are very beautiful but without a doubt The most beautiful thing is the staff in that The AZUL Has 10 out of 10 Especially Noel, Luis, Geo, José Luis & Irving Thanks guys

    Great all-inclusive family vacation

    Reviewed by BrianK487(Noblesville) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I took my wife and 2 daughters on a 7 night trip, and all 4 of us had a fantastic time. We had spacious adjoining rooms that had everything we needed. There were plenty of activities for everybody. We spent mornings at the beach, afternoons at the pool, and always enjoyed the evening entertainment! We received OUTSTANDING service from Roberto at the Zocalo swim up bar, and from Noel at Siena and Pizza Pizza. They took extra special care of my wife, daughters and me to make sure we had a fantastic experience.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5