Dreams Playa Mujeres Golf & Spa Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 3347 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    #CASH2020 Girls Trip

    Reviewed by AKW-OH() on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort was amazing. The staff was very attentive. Gustavo, Adan, Mercedes and Monica are the best! We had an excellent meal at the Secrets Mexican Restaurant. Charlie Waffles thank you for the delicious dinner and impeccable service.

    Not worth it.

    Reviewed by tennislc() on Nov 17, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We just finished our 1st full day here. When we arrived yesterday afternoon (Monday Nov 16th, 2020) we decided to splurge and upgrade our room to an Oceanfront master suite. We were assured that this was a very nice room. At first we were impressed with the accommodations, good service and kind employees. While you can tell they are lower staffed due to covid, the employees were working very hard and trying their best to take care of the guests. Food so far has been good as well. Not amazing but good none the less. Last night, our first night, and after a long day of traveling (waking up at 3:30am to travel here) and little sleep we had to listen to the room above us having a large and noisy party. Yelling, carrying on and chairs sliding across the floors for what felt like forever. We finally called down and asked if someone could please ask them to quiet down. Thankfully the staff did address this and we finally slept. Now tonight, it’s almost 10:45pm and there is a wedding reception out in front of our building with blaring music. Bass pumping and the DJ yelling while Apple Bottom Jeans, Celebrate, This is how we do it, Shout, Save a Horse Ride a Cowboy, Ice Ice Baby, Bust a Move, Just Dance, etc etc etc play right through our balcony doors and into our room. Our 8 year old daughter is also trying to sleep. We can hear every word and beat from our “upgraded” suite. NOT WORTH THE UPGRADE AT ALL!! We called down stairs again to see what could be done and asked if this will be happening every night.? They didn’t know the answer but said there are more weddings this week. We still have 5 more nights and if we want a solution, we have to move back further from the beach and into a smaller room. We have to lessen our enjoyable vacation because they are allowing blaring parties this close to where hundreds of others are trying to sleep!? For this reason alone, I would not want to stay here again. This is disappointing because the other aspects of the resort have been nice including the kids club and pools and clean beach. Such a bummer. We were hopeful to have finally found a resort we’d enjoy returning to for years to come with friends and family. Sadly we will keep looking.

    Dreams Playa Mujeres

    Reviewed by 234alexis() on Nov 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My boyfriend and I just returned home from our trip. We had a nice stay at the resort. We requested a king swim out when we booked. However, we we arrived it was two queens. We called the front desk they said they would fix it but never did, not the end of the world. Some of the restaurants were hit or miss but over all we had a fantastic waiter Ignacio. He truly made each experience so memorable, not to me mention his service was incredible. We tried to go to the beach twice. The service was not the friendliest. However, Jamie Lagunas the pool concierge was fantastic!!! He was so attentive and made us return to the pool each day! I would highly recommend talking with him early in your trip to make sure you have a spot at the pool each day! Overall we had a good experience and it was nice to get away.

    Lovely

    Reviewed by Valerie P(san francisco) on Nov 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A beautiful resort with wonderful employees. We had a wonderful experience at L'Etoile with chef Javier. He personally came out to see how our meal was. The singing waiter there was a special touch. Very impressed. They offer free golf but there is a $60 charge to rent clubs and $85 charge per person to rent a cart. The grounds and restaurant are very clean. Very impressed with all the sanitizing they did.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-4

    Wonderful Trip!!

    Reviewed by GoPlaces617207() on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited this property for a wedding. Best wedding I have ever attended!! So much fun and staff were amazing!!! Thank you so much for giving us a great trip even in a time where no one is traveling because of COVID

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5