The Westin Nanea Ocean Villas

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1362 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    A staff of genuine people working to make my vacation special.

    Reviewed by Atripabove() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we checked in, after a 24 hour delay at the airport, We were made to feel special. The employees were wonderful and ready to assist with any request...A special shout out to Tom Z ( security) who treated us like dear friends visiting his home...Such a knowledgeable, genuinely funny man, who wanted our week of vacation to be a step above and did his part to see that it happened...Thank you

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great Family vacation Property

    Reviewed by 747trip747(Alamo, California) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Westin Nanea has everything a family could possibly want for their vacation in Maui. Separate pool areas for children of all ages (no pool for just adults though). Concierge to plan all your activities, kids camp on premises, great spa and fitness facilities.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Good 10 Night Stay at Westin Nanea- Family of 4 with Older Teens

    Reviewed by klcalvo(Frederick, Maryland) on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Pros: -The property is fairly new so the hotel and grounds are in great condition and beautiful! -Rooms and well-equipped kitchen were spacious and clean upon arrival. Beds were comfortable. -Majority of the staff extremely friendly and helpful especially the wait staff for breakfast, valets and Janet, our Concierge. -Breakfast buffet at the only restaurant Mauka Makai was very good. -Complimentary Shuttle Service to sister resorts, Whalers Village and Lahaina. Cons: - Maid Service. We were told maid service was only after 3pm. This was extremely inconvenient for us and they did not do a great job. - Small Children Everywhere. Unfortunately with older teens this was not ideal for us. You couldn’t get into the pool without being nearly jumped on or a ball thrown at your head. There is another area back in the resort with “adults only” plunge pools but this is not controlled by the resort. The plunge pools are full of kids. -The beach area in front of the resort is rather small. Much like with the pool, get your chairs early. We also had issues with the beach chair employee. One day, when there was actually space for us, he was extremely rude to my husband and refused to put beach chairs out for us because there was a high surf warning…for 4 hours later!! And beware, the resort only has about 8-10 umbrellas for 390 villas. What??? Pool Food/Bar Service – We only used this a couple of times but it can be pretty slow. The drinks were very good but the food was just marginal.

    Beautiful Resort

    Reviewed by Passport5293(Seattle) on Jul 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We just returned from an 8 night stay at the Westin Nanea. While it was a beautiful resort, we were disappointed in the difficulty finding chairs by the pool, unless you were there by 6 am to place your towels down. There is no unattended chair policy, and places were held for hours without the towels being removed so others could use the chairs. This resort is way too expensive to not be able to enjoy the pool area by not having enough chairs available for all its guests. The other total bummer is that having booked the hotel through Costco, we did not get any credit for being Bonvoy members, therefore, no credit for the 8 nights we stayed there through Marriott. Wish that had been explained before we booked. We were not even able to get points for the money we spent on parking at the hotel. Other than that, the resort was nice, but not worth the price, even through Costco. Understanding that this is a busy family time on Maui, there are much less hectic/noisy places available throughout Maui, and at a considerably lower cost.

    7 Member Dual Family

    Reviewed by David T() on Jul 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed in the 3 bedroom condo. Amazing. A little pricey but if you have the discretionary income it is well worth it. Lots to do on Maui. We did some shore diving, zip lining and the road to Hana. Dukes has the best Mia Tias and is part of the sister property. I have no complaints if your discretionary income supports this level of lodging.

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