TripAdvisor Traveler Rating

Pros: Great location just a short block from the main entrance into Disneyland so you can leave and come back without waiting for a shuttle or getting back in your car. The restaurant/bar at the hotel seemed popular although it was already fully booked when we reserved our 3-night stay. There is a pool. There's a fridge and microwave in the room. The room was clean. There is a good view of the fireworks from the front of the hotel and from some of the rooms. Cons: Our ground floor room was dismal and uncomfortable. It was across from the pool, but there is a parking lot in between, crammed full of cars, so our view was car hoods. We were also situated behind the stairs, so guests coming from upper floors had a direct view into our room. Thus we had to keep our drapes closed, and the only lighting was an unpleasant blue-white fluorescent glow from the lamps in the room. Mattresses are cheap and squishy; not firm enough to keep you from rolling into your spouse. The poly-cotton sheets are as thin as tissue paper and the comforter is more like a stiff mattress pad. Very low water pressure in the shower. Bring your own food unless you are OK having breakfast down the block at Denny's as there is no breakfast - free or otherwise - and breakfast options inside Disneyland are limited. We had planned to be at Disneyland most of the time, not st th hotel, so we didn't need to have resort-level digs with all the amenities. But it was not fun coming back to this hotel after a day at the park and I would not stay here again despite its prime location.

Grand Legacy is a hotel that me and my family stay at usually around October as we love to celebrate the Halloween Season, for many years we have been pleased with this hotel for the convenience and cleanliness, the staff are always nice and welcoming especially a staff member by the name of Charles. We have always been treated so well and booking a room Is so easy through him. He goes above and beyond with customer service and makes sure we are completely satisfied with our stay. This April it was my daughter's 1st Birthday and I casually mentioned it over the phone when he was taking our reservation, when we arrived to our surprise the room was decorated with balloons and a gift bag for her!!! Wow, she was so happy and so were we. Thank you, Charles and the Grand Legacy for being so awesome! we will continue to stay here and make the best memories.

You can't beat the location. The staff was lovely, Emily made checking in seamless. The rooms were clean and everything worked. The pool was a great amenity. Coffee in the mornings and infused water in the afternoon with delicious popcorn for the kids! Overall great stay, looking forward to be back soon

The location next to Disneyland is great. That and the fact that they are supposed to be a Disney good neighbor hotel is the only reason I booked here. The front desk folks are good. The rooms are clean. However the walls, ceilings, and doors are paper thin. As I write this, I can clearly hear the conversation of people next door. I am also delighted to their frequent burps. The people above us sound like they are acrobat performers, and I can hear people simply walking by the room, not to mention the kids screaming at the pool which is about 500 feet away and 3 stories down. The bathtub doesn’t hold water, the sink doesn’t hold water, the beds and pillows are killing our backs and necks, housekeeping doesn’t come unless you ask and when we did ask, they didn’t come anyway. When the housekeeper did show up after we asked a second time, she was pleasant and efficient. At least it’s clean….but dang, that shouldn’t be anything to get excited about, especially at these rates. I would never stay here again.

So you can't beat the location and staff was great but don't expect to get whats pictured. Room was clean but the air conditioner was at eye level above the sink so you couldn't see in the mirror. No counter space around the sink. Beds were ok comfort wise. Our room was nothing like the pictures shown.