Hard Rock Hotel & Casino, Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 31028 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Cool Casino

    Reviewed by Fabian T() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Top Service from Johnny from the Players Club. A lots of slots and games. We also liked the animated shows and the service people were very kind. For Casino Lovers its a real good place - we enjoyed our stay there

    Smoke filled outside and in

    Reviewed by Phyl C() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Been staying here for 3 days what a complete disaster from the start. Where do I start well so far this has been the second time my room has been smoke filled, put the air con on it gets worse put it off and it gets in under the door. I have a young child with me and the smell of smoke is unbearable. Place is a joke.

    Get us out of here

    Reviewed by Scots_tourists(Falkirk, United Kingdom) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Toxic rubbish fires every night. We have wet towels against the front door and aircon off. 3 days in to our holiday. We are contacting BA for a change of hotel. Other faults are less serious, but so far have had a power cut for hours, been without TV. Room stinks burning plastic every night. Main buffet restaurant is closed. Can't wait to get out of here.

    Another great holiday at HRPC

    Reviewed by Beavo963(Norwich, United Kingdom) on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    2nd time around, still a fab time although not as shiny as first visit in 2013. No concerns regarding previously drink related stories in the news. 1. Choice of pools excellent 2. Great choice of restaurants 3. Hotel service and staff exceptional (Glennis in moon bar was lovely and looked after us even though 8 months pregnant) 4. 24hr room service 5. Great live bands, one rock band in particular was excellent and we saw them 3 times. So why only 4 stars? 1. Meals in buffet style for lunch and tea, not to our (uk) taste however main restaurants very good. Although the Isla, Mexican and Zen were great. We would definitely go back to the HRPC and its worth every penny.

    Butlers

    Reviewed by sweet162009(Long Island) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hard Rock Punta Cana is an awesome vacation place and We had the most amazing butlers during our vacation. Carlos and Yafresei you made our vacation awesome. We look forward to seeing you soon ??????????