Iberostar Selection Paraiso Lindo

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7858 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Fantastic Service

    Reviewed by 199lynetteh() on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everyone was so so so nice and helpful, Loved the beach, pools, and entertainment evenings. What really made the trip extraordinary was the above and beyond excellent service received by Johnnie our concierge and Leslie the special chef who helped me ensure I could eat garlic free due to an allergy. Room was great...but the a/c smelt a bit musty.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Vacation with Family

    Reviewed by 656kassandras() on Nov 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel was amazing and Gilberto was the best entertainer:) There are a lot of fun activities. You’ll never be bored. You should definitely visit here. The food is also really good with lots of different options.

    Huge Disappointment

    Reviewed by Travels1921() on Nov 27, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    As a second time customer this years stay sadly was a huge disappointment. Last year we had the most fabulous time, rooms, food, staff were spectacular.However this time not so much.My room key was given to another guest in our party without consent. The air conditioner sounded like a helicopter and the icing on the cake...There was a LARGE obnoxious 250 guest private party at the pool for the last 3 days of our trip which over-powered the ambiance of the Mexico at the resort during this time. There was no regards to the other guests with the music blaring throughout the resort, yelling outside the rooms at 3 am, the group was very disrespectful to guests and the fact that we too were trying to enjoy our vacation. Last year we had 31 of us at the Lindo And were so excited to come back this year. Unfortunately Because of this I don’t think we will be back and unfortunately won’t be recommending to family and friends.

    Won't Be Back

    Reviewed by SteveRezabek(Cedar Rapids, Iowa, United States) on Nov 27, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    There was a private party pool side for the last three days of our trip that completely ruined our vacation. Obviously, my hard earned money was not as much as the 200 - 300 guests at this party. But I believe there were about 300 more guests at the resort that feel the same way...we won't be back and will not recommend it to friends.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Our only family vacation at paraiso lindo

    Reviewed by Traci R(Cedar Rapids, Iowa) on Nov 26, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I poured over reviews of this resort and was so very excited to arrive. We saved for two years to take our daughter and two grandkids to Mexico. We arrived on a Wednesday afternoon around 2 pm and our rooms were ready which was wonderful! We had two rooms. A standard and a junior suite. Both nice. Nothing incredibly fancy but clean and nice. We headed out to the pool, which is beautiful and were greeted by some lovely pool staff who brought us drinks and kept coming back to check on us. The wave pool was super fun and the grandkids loved it!! They couldn’t wait for that siren to go off! For food there are mostly buffet choices which is fine. I would’ve preferred more order off the menu choices, but it was fine and we definitely didn’t go hungry. The beach was lovely, plenty of chairs and no seaweed!! Thursday was our first full day and it was pretty great.. the lazy river was closed for repair but that didn’t really bother us too much. All in all so happy with our choice and the beginning our of beautiful family vacation. Perfect right? Well that’s where it ended for us. Starting Friday thru Sunday from about 1-5 the resort was hosting a birthday party for a young lady. Fine. But the sheer volume of the music was deafening. And the amount of people crowded around the wave pool and main front bar was unbelievable. Guests with little children were trying to get away from the music or be able to get to the wave pool and it was virtually impossible. It was very obvious to us and to a few other people we talked with that this birthday group was very important.. more important than the rest of us. Once this party started you couldn’t get a drink without waiting for a LONG time. You couldn’t hear yourself think or relax and read a book. We watched staff running around getting any pool chair that wasn’t occupied and dragging it over to the birthday party. 3 days of our 5 day vacation. Wow. We will never go back to an Iberostar. If my saving for 2 years for a once in a life time family vacation isn’t as important as anyone else’s then I will find somewhere that does. The bar, pool and concierge staff were very kind tried to make it better by saying it’ll be over Sunday.. well Sunday was our last day and we were pretty disappointed. I would check to see if something big is being hosted if you are looking for a quieter family vacation.