Sandals Royal Plantation Beach & Villa Golf Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2996 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Perfect in every way

    Reviewed by DmitriVoy(Calgary, Canada) on May 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Let me start by saying I don't often leave reviews but feel I have to for this trip. In short, if you want to get waited on hand and foot, treated like royalty, eat amazing food, sit on a fantastic beach - this is your place. Small and cozy (no drunk 19 year old party honeymooners on this resort), everything is laid out very well. Staff are amazing with too many names to mention from our butlers Adrian (who went to another resort to get me pizza when I was not feeling good) and Olivia who got us "custom crab legs" lunch lol they were awesome. Our breakfast guy Bebeto who always brought it to the room on time (sometimes at 6 am when we asked), our housekeeper Stacy who always cleaned our room early was also amazing. Both beach butlers were quick to refresh our drinks and literally every staff member we walked by on our entire 8 day stay asked us how we were and if we needed anything. Many other people Georgia in loyalty, the butler manager Hughwill, waiters etc were absolutely great. We have been to Sandals/Beaches 8 times now and this by far was the best trip and we have already booked to come back.

    This place is amazing!

    Reviewed by Smathews918() on May 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is our last night here and we are so sad to leave! We have needed a vacation for a long time and this resort met and far exceeded any of our expectations. We initially were supposed to come in on a Saturday- Wednesday but flight cancellations caused us to not be able to make it in until Sunday. They easily moved our reservation to Sunday-Thursday with no hesitation. The staff is amazing. The butlers, Orlando and Ashpole, wait/bar staff Sharice and Barbara, water sports guys Wesley, Ronaldo, Leonardo and ONeill, beach butler Adrian, gift shop Karen and the travel/loyalty agent Georgia, were all so wonderful, accommodating and just so nice to talk to. Make no mistake, EVERY staff member was great, these are just the ones that stick out. We had the chance to meet and speak with the GM several times and he was always so kind and welcoming. We considered booking at Ochi next door but decided we would book here because it was a more intimate setting and just figured we would go over to Ochi to eat and maybe do some activities, (SRP guests can visit both resorts) but we spent one hour over at Ochi and didn’t like it at all. We immediately came back and never even thought to go over there again. Everything you need is right here. The food is wonderful, many options for breakfast, lunch and dinner. We couldn’t have asked for a better vacation and can not wait to come back!

    Just want to go back!

    Reviewed by christineTPItravels() on May 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you like small and intimate, this is it! A perfect little treasure. Nice bit of beach, amazing food and stellar service. Some rooms do not have balconies, but your travel agent should be able to help with categories. Be careful with the category selections...some may not be what you were hoping for. It is a bit of a hilly property so, mobility issues...don't go. "Cute" little pool. Lots of quiet places to stop and relax. The Champagne Bar...delightful and sooo pretty! Party in the Pub! Fun...Not a lot of entertainment here. Just the perfect place to relax and be pampered.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    10yr wow renewal

    Reviewed by bondwickadventures(Las Vegas, Nevada) on May 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you Royal Plantation for giving us such a memorable vow renewal with our friends! Gladstone and Sean our butlers welcomed us home again and we were off to an amazing week again. Kellyanne, Renna, Alicia and Tyrone made the magic happen with our rum and game night, spiked tea party and vow renewal. We stayed in the marquis suite in room 214 and our room attendants kept it immaculate and stocked with clean towels, toiletries etc. it was great to see Estina again who had taken care of us in 2017. Lorna in the gift shop thanks for all your help and junior and kennardo in the pub for keeping us hydrated! Enjoyed the evening entertainment and pamela and jason from entertainment are fun spark plugs getting everyone involved. Kayann, gaynell, marsha in the spa- thank you for the spa and bridal services and helping me relax and look like a princess for our rtk. Adrian and romaine the beach butlers - thank you for taking care of our group! The food was just as fantastic as it was the 1st visit and i think our favorite meals this trip were at the Royal Grill.. the surf n turf with the grilled shrimp were so delicious and our server Latoya was just perfection. We did add on a candlelight dinner the night of our ceremony and it was incredibly romantic out on the pier and Keenan did a fantastic job taking care of us. We can’t think of 1 thing that would have made the trip any better

    Perfect Holiday Stay!

    Reviewed by AlejoGrande12() on May 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the first moment we arrived at Sandals Royal Plantation last month, we were in heaven. Every person we encountered from the Sandals Airport Lounge in Montego Bay to the resort in Ocho Rios was friendly, courteous and professional. As returning guests, folks remembered our names and we were treated like family. Any concerns we had were handled with an urgency that suggested outstanding customer service training, along with excellent people as part of the staff. We got a chance to meet with the General Manager when we had a bit of a mix up on one of our excursions and Mr. Nugent sought my wife and I out personally. We commended him on how his team works so well together and he humbly attributed it to the great people that he has a chance to work with. I can't recommend a place more highly than Royal Plantation. They helped my wife and I enjoy the best holiday we've ever had!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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