Krystal Grand Nuevo Vallarta
Bucerias 4.0
Overview
Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Krystal Grand Nuevo Vallarta is a beachfront hideaway where unforgettable memories are made. Just 20 minutes from Licenciado Gustavo Díaz Ordaz International Airport and 30 minutes from the historic colonial town of Puerto Vallarta, guests are treated to a getaway where everything is included.
Check in
3 p.m.
Check out
12 p.m.
Rooms
480
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 queen bed
- No more than 2 guests in the room
- 1 queen bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- No Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Bathroom with shower only
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Climate control
- Patio
- Smoke-free
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
Altitude Club amenities include;
- Room service
- Private, personalized check-in and check-out at the private lounge.
- Access to the Altitude Club Lounge
- Upgraded bath amenities
- Bathrobe & slippers
- Daily continental breakfast service, coffee and pastries through the day, hors d’oeuvres and wine in the evening at the Altitude Club Lounge.
- 2 double beds
- Ocean view
- No more than 4 guests in the room
- 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service ($)
- Safe
- TV
Altitude Club amenities include;
- Room service
- Private, personalized check-in and check-out at the private lounge.
- Access to the Altitude Club Lounge
- Upgraded bath amenities
- Bathrobe & slippers
- Daily continental breakfast service, coffee and pastries through the day, hors d’oeuvres and wine in the evening at the Altitude Club Lounge.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kamp Krystal Kids Club
Adventure Friends Teens Club
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Open air |
Sky Bar | Bar | Open air |
Time Out Bar | Bar |
Minimum age restrictions apply, picture ID required.
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
O Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Ayami Restaurant | À la carte | Asian, Tappanyaki | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Hacienda El Mortero | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
The Grill | À la carte | International | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Take a Bite | Café | Coffee and Pastries, Deli | Snacks | |
Oasis Snack Bar | Snack bar | International | Snacks | |
Surfo’s Snack Bar | Snack bar | International | Snacks |
- Rooms: 480
- Renovated in: 2017
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Adults only pools: 1
- Outdoor pools: 1
Water sports
- Non-motorized watersports: on site ($)
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Tour desk available ($)
- Wedding facilities available ($)
Aerial
Exterior
Exterior
Pool
Beach
Lobby
International Buffet
The Grill
Ayami
Hacienda El Mortero
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.0
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
Clear markings on pathways to indicate slight inclines and declines, to help prevent tripping or falling.
Sharon F (Winnipeg, Canada) on Mar 17, 2024
I loved this resort! The following are just suggestions for the future. I would like to see more chairs in the lobby bar area so that guests can sit and have a drink following their dinner meal. We found there is nothing to do after 9PM. At other resorts we have been to, we looked forward to enjoying a drink in the lobby's bar area before going back up to our room for the night. After much trouble finding loungers around the infinity and family pool, due to "reserved towels" placed on so many unused loungers, we noticed that Marco would remove these towels if the owners did not return after a certain period of time. Usually it happened if a guest advised him that the chairs were unused for well over an hour. I personally thanked Marco after I witnessed a guest telling him they cannot find loungers, and Marco simply removed the items off the loungers and brought them to the towel hut. We could not enjoy the ala carte restaurants because in order to make a reservation, one had to stand in line at 8AM, wait till the reservation desk opened at 9AM, then wait until it was our turn, we are seniors, finding standing over an hour simply too uncomfortable. There should be a different system that does not require such a large amount of time out of a guest's holiday to enjoy the ala carte restaurants. One of our group actually fell, after tripping on unseen steps in the infinity pool, and also on a few unseen inclines/declines on the paved walkways. I would so much have liked to see bright markings or coloured strips on these very low inclines, especially considering there are many seniors with balance issues at this resort, me being one of them. The steps in the pool are painted dark blue, but not the entire step, leaving 2 inches of the regular paint colour at the edges of the steps, both my sister and I fell on these steps the first time we entered the pool. We loved this resort! We had a perfect room, gorgeous view, double beds, 4524. A beautiful resort, with wonderful and caring staff, I would love to visit again. Ramone was so very nice to my sister (a senior) who had suffered a nasty fall, due to not looking where she was walking. She required a Dr visit, and prescribed medication to reduce the hematomas from her accident. Ramone helped her when she fell, made her feel comfortable, and then each day asked how she was doing. Staff even phoned a few times asking about the healing process, it was very nice and appreciated. Thank you, Ramone, and staff, who took care of my sister until I could come down to get her.
Very disappointing to say the least
Doreen K on Mar 14, 2024
Definitely not what we expected. Approached by time share people right after check-in. I got food poisoning after eating my first meal and spent the next day in bed. There was mold in our shower that was not properly treated before painting and so it returned. The rooms could definitely do with some repairs and updating. Numerous other issues but there is not room to mention. The food was mediocre at best except for the a la carte, which was quite good. The only saving grace was the staff. They were very friendly and eager to please. We definitely would not return to this resort or recommend it to anyone.
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