Overview
This spectacular 5-star All-inclusive resort is surrounded by breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. This modern property features a Family Section for all ages and the Club for adults only (18+), each side with an array of enviable rooms and suites. During your stay, you’ll savor incredible cuisine and mixology with our All-Inclusive plan and numerous restaurants and bars, have fun with water sports and a kids club, and relax fully at Blossom Spa with a traditional Yucatan cenote.
- Welcome cocktail and refreshing towel upon arrival.
- A bottle of sparkling wine in room.
Other fees include
- A Government of Quintana Roo environmental tax.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
570
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Connecting rooms available (subject to availability)
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, 1 sofa bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Located on floors 2 to 4
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Garden or Pool View
- 1 king bed
- Garden or Pool View
- Located on ground floor
- Adults section
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Garden view or Pool view
- 1 king bed
- Garden view or Pool view
- Located on floors 2 to 4
- Adults section
- Minimum 1 adult, maximum 4 adults
- Bathroom with tub and shower
- cfm.hotel-room-specific-includes.butler-service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
*Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, 1 sofa bed, and 1 murphy bed
- Pool view
- Located on Ground floor
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Located on 5th floor
- Adult section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- cfm.hotel-room-specific-includes.butler-service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- Pool view
- No more than 4 guests in the room
- 1 king bed
- Pool view
- Located on Ground floor
- Adult section
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- cfm.hotel-room-specific-includes.butler-service
- Pillow menu
- 24 hour room service
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Majestic Supreme Service includes (adults only 18+ years of age):
- 7 private swimming pools.
- Private beach & Pool areas with Bali beds.
- Personalized check-in with butler and tour.
- Complimentary late check-out (based on availability).
- Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
- Two exclusive oceanfront lounges with concierge services, library and table games.
- A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
- In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
- Bottle of champagne in room upon arrival. One per stay.
- Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
- Surprise gift in room.
- Robes and slippers in room
- Bath Kit
- Nespresso machine in all superior rooms
- Access to the facilities and service of the Family Section (All Ages)
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on 5th floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- Terrace
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Located on ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- A/C
- Coffee maker
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Outdoor Jacuzzi and lounge bed
- Clothes Steamer
Amenities
Beach
Lobby
Flavors buffet
Il Botaccio
Don Jaume
El Mar House
El Mariachi Loco
Kabuki
Pure Bar
Legends
Sky Lounge
Swim out pool
Wedding
Spa
Gardens
Teens Club
Location
Reviews
Our butler Leo made our trip
NC85 (Springdale, Arkansas) on May 04, 2024
This was our second visit to this resort, we stayed here back in July of 2023. This time we stayed in their Elegance Plunge Pool suite and the view was beautiful. Our butler Leonardo was so attentive and would always check in on us, he made our stay ten times better. Our butler from last year, was terrible, told us to call front desk anytime we needed something so Leo was a great surprise. He made arrangements to have my room decorated for my birthday and went over and beyond to accommodate my dietary restrictions. The food and service were great with the exception of the lobby coffee/bar area. We asked for non dairy milk and the grumpy guy manning the coffee was rude and said they did not have any and he didn't even make the effort to find any. I wish they had a more extensive vegan menu, what they offer is fake meats, would have liked to see a more varied menu and creativity from the chefs in making healthier vegan options. One of the challenges with having food allergies at this resort is that you meet with the chef before every meal. The chefs will recommend and prepare food to accommodate your dietary restrictions but after a while, this process of meeting a chef three times a day gets old. Perhaps there's a better way of handling that. The resort and beach are beautiful and they do have a lot of weddings here. I did notice a decline in maintenance from last year, we saw that several of their beach beds had mold on them, and rooms and common areas needed some repairs and painting. Two things I would change/add: I would love to see a real coffee shop at this resort, like Coco's cafe at Secrets and Dreams resorts. That would be such a great addition. Lastly, perhaps not a popular opinion, but I feel that portable speakers should be allowed. Some of us go to the ocean to hear the waves and the peace and tranquility it brings. Listening to blaring music, from several guests is hardly relaxing.
Some good lots of bad!
thu l on May 04, 2024
Pro: Beautiful beach front resort, Service and food was good at the Japanese restaurant, room service was fast Cons: There was not a lot of variety of food choices, even though there were multiple restaurant to chose from, and the menu had limited options. Breakfast and lunch were the same daily, and we were sick of the food by the 3rd day. Disappointed in the Steak House services, we went twice and both times, the service was slow and the server was not attentive to our table. Entertainment was limited and was amateur with poor quality, and we left in the middle of the so-called “cirque de soleil” and the Tribute to Queen show and we never came back for the other ones. There was not a lot of activities planned for adults during the day. Pool closes at 6pm each day, which is way too early in our opinion.
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