Holiday Inn Express Waikiki

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 494 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Service

    Reviewed by Andrew H(Milwaukee, Wisconsin) on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    They were very helpful from check in to check out. We checked out early to go to an early morning event, only to find out that it had been cancelled. The hotel was very accomdating with holding our luggage and providing us a place to shower and change even after we had checked out. The concierge was also very helpful in planning events. The only thing is if you're in Hawaii it'll be expensive! Very great service, everyone was always very friendly and helpful at all times! Breakfast was also very nice with plenty of options! Great choice for your money!

    Amazing view from slightly awkward room

    Reviewed by slix1(Grapevine, Texas) on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This seems to be an older property that was remodeled and our room looked good with modern styling. We were high up and actually got a corner room with a view that can't be beat. We could watch the surfers at Waikiki and also see all the way around to the canal behind. I would say that the bathroom is tight and it is difficult to get past the toilet to get into the tub but there is a grab bar. Other than that, it is a good hotel with a large breakfast area and friendly front desk people. The pool area is nice but on the 5th floor so not really a view from there. There is putt putt and shuffle board that were used by families. We sat there to relax after a long day of sightseeing so we did not mind the late afternoon shade. The hotel is slightly further from the Waikiki beach but those hotels are higher price and beach was not part of our plans.

    We’re coming back!!!

    Reviewed by localwahine() on Mar 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The place is in the heart of Waikiki. Before we even planned going to Honolulu, I have searched for a reasonable hotel with good rating and breakfast included. And this was it. I joined us for their club member rate. It’s basically the same as local rates and senior rates. Except these one, we’ll earn points. We got to the hotel, went straight to the parking lot on 2nd floor. Bring the parking ticket and head to Lobby. They will validate the ticket so you can leave anytime just place the barcode into the machine and the next time you come back, they see your car plate number in the camera, they just open. Parking fee was expensive though, $35 plus tax a day. Our room was great. We stayed at the 33rd floor and the wind was howling all the time. If you’re don’t mind it, it’s fine. If not, request for lower floors. The view was great too. Breakfast was awesome. Plenty of tables. Good selection of items. Staffs were so nice. Everyone were very friendly and helpful. We love it. Next time we come back Honolulu. We’re staying here again. Highly recommended!!!

    Comfortable enough

    Reviewed by bittenhard(Brisbane, Australia) on Mar 03, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed here recently for 6 nights and booked 2 ocean view twin rooms. The rooms themselves were on the smaller side however we knew this prior to booking. The rooms were clean and presentable with most amenities you would need. The beds and pillows were quite comfortable and allowed for great sleeps following long days being a tourist! The air con however was like a truck parked next to the room. The property itself is looking a bit tired and in need of a face lift. Scuff marks on walls, worn furniture in lobby etc. We used the pool facilities once however the spa was only hot for one day out of the time we were there. Breakfast was nice and plenty of it!

    Chilly jacuzzi

    Reviewed by 816leannc(Santa Clarita, California) on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Friendly staff, good service, small rooms but decorated nicely, our bed is comfy. But we are disappointed that the Jacuzzi is cold. We asked 3 days in a row for them to heat it to only find out that this has been a on going issue. Which would have been nice to know instead being told we will reset it and our evening routine of changing clothes and heading to the hot tub, only to find it’s still ice cold. Fix the heater! We are on vacation we want to soak before bed!