The Royal West Indies Condo reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.5

2343 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Turks and Caicos through Great Escapes Travel

Beachgoerandwife (Danbury, Connecticut) on Apr 25, 2024

My wife and I wanted to go on a beach vacation so we called Mike Peruggia at Great Escapes Travel. Mike set us up at a wonderful resort in Turks and Caicos – The Royal West Indies Resort in Grace Bay. Great Escapes Travel got us a waterfront room, and transfers to and from the airport at this wonderful resort. We stayed in room 134 which was building one, floor three, room four. The room was clean and beautiful with great air-conditioning and had sliders to a terrific balcony that overlooks the ocean and the fireworks display which takes place a little further up the beach. There is also has a fantastic restaurant called Pelican Bay, which offers great food, and an outdoor bar by the pool complete with happy hour. On Sunday night there was live music, which was fantastic. On the beach there are plenty of lounge chairs with umbrellas so you can soak in the sun and get into the water quickly when you want to cool off. To walk into Grace Bay you can bike or walk the road or walk the beach - the bikes are provided by the resort. We had breakfast in Grace Bay at Julian‘s deli, Cassius bakery and island Scoop. Breakfast at Pelican Bay was excellent too! We also had dinner at Yoshis and at Rickey‘s Flamingo Club. Rickey‘s is a beach restaurant which has a real tiki bar atmosphere. There was live music there and that was fantastic. Our transportation was set up through vacation express /TCI escapes and their telephone number is 649–9 46–5004. The two drivers we had were professional, and their luxury SUVs were large, clean and comfortable. If you’re thinking of booking a trip, I would recommend Mike Peruggia at Great Escapes Travel, we book with Mike often and he never disappoints. In fact, I would say he goes above and beyond to make sure we have a great time. GoGreatEscapes@AOL.COM 1-718-948-1666

TripAdvisor users rated this property 5 out of 5

Negative review about owners

DaysOfTravel (Vancouver, BC) on Mar 28, 2024

I take issue with the review where a traveller complains about owners at RWI. Recently there was a family of 5 that was asked to leave because of their behaviour, which started off with a blatant disregard for other guests in the Quiet Pool and deteriorated to being threatening and abusive to staff. It had nothing do with owners and everything to do with the second scene they caused at the on-site restaurant that was witnessed by a large number of people. This type of behaviour wouldn’t be tolerated at any hotel, whether the units are individually or corporately owned. I’m quite certain owners and guests alike are happy they won’t be returning.

TripAdvisor users rated this property 1 out of 5

Worst RESORT

Sydney C (Oakville, Canada) on Mar 27, 2024

The suites are outdated but clean. There are too many owners of the units who think they own the entire resort and can do whatever they want. Management is USELESS unless you are dealing with the Operations Manager (Stephanie). I would not go back to the resort even if you paid me to stay there! Oh, and the restaurant is terrible, and the lobster extravaganza for $89 USD + mandatory gratuity is garbage. Everything is overcooked and very dry! Stay at another resort and enjoy fabulous Grace Bay beach ;-}

TripAdvisor users rated this property 5 out of 5

Royal West Indies, best location and staff

jack c (Little Compton, Rhode Island) on Mar 07, 2024

All good as usual. Been going for 10 years. Save $$ by renting a studio w botanical view. Reasonable for Turks. Beach guys Francois and Russell are the BEST. Always a smile and greeting and will help find you a chair or umbrella whenever. Also a shoutout to the restaurant , Pelican Bay. Mila the mgr. is always a big help with reservations a special table etc. Lanie and Lenny our waitresses are genuinely friendly and professional. Food good and reasonable. Will be back again next year.

TripAdvisor users rated this property 5 out of 5

Beautiful ocean front property

pteli78 (Hartford, Connecticut) on Mar 02, 2024

We had an ocean front room & what a gorgeous view! A kid friendly resort which was spot clean. We enjoyed our stay for 4 days! Can’t wait to visit again. Parking on the premises, helpful front desk, friendly staff - food was average. We had breakfast & lunch - expensive but nothing out of ordinary

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