Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 8839 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Unplanned paradise!!

    Reviewed by Mara M() on Oct 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We started our vacation at Iberostar Selection and the very next day we were evacuated to another resort due to Hurricane Delta. After spending a night in a convention center, we were then taken to this resort. I was told that they weren’t even due to officially reopen until the following day. But they pulled everything together and opened their doors to us. After the stress of the hurricane we were ready to party, the bar was open, there was music and we had a blast! We were actually supposed to leave the next morning but our flight was cancelled......and I’m sooo happy it was!! When we told the front desk and asked about a room for a couple nights, they took a while to let us know if there were rooms available. I was getting worried we wouldn’t get one until I talked to a wonderful woman named Male. Within 5 minutes she made sure that we were able to stay for two more nights. Male, if you see this review, I hope that the next time I’m there I can give you a giant hug!!! This resort was amazing! There were monkeys and flamingos right outside my balcony! The shows were awesome! And the beach was just perfect! We will definitely be back to this resort to enjoy for longer than two days!!!

    This Hotel is Not Open

    Reviewed by Lustigwolf(Denver, Colorado) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I stayed five nights at Iberostar Quetzal. I actually booked my reservation at Iberostar Tucan via the Iberostar website. When I arrived, I was surprised to find I was staying at the Iberostar Quetzal. I had purposely booked the Tucan because it had better reviews, and I paid a higher price to do so. My conformation even says the Tucan. The Quetzal room was a big disappointment.

    Individual ratings:

    Location

    Location-3

    Service

    Service-3

    Value

    Value-1

    Awesome Trip!

    Reviewed by jakeg906() on Oct 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great week here! The entertainment team was amazing! The bars and food were great. The team here took great care of us. We really enjoyed Alex and Aldo. The beach was incredible with clear blue water!

    Beautiful!

    Reviewed by Sunsetseeker1975(Kitchener, Canada) on Aug 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a great property. We were there last summer. It is a great place to stay! Awesome for adult and kids as well. Food fantastic! Rooms kept very clean! Great entertainiment. We would go back for sure!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    I love this Resort

    Reviewed by Anastasiavivamexico(Roseville, Michigan) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone should go visit this resort its the best resort and the company is amazing. The reson why i recomend this resort it has everything that kids want to do. Kids can hangout with other kids and create a memoroies and parents to relax and go to the spa. The families can enjoy a stress free day from the kids and enjoy dinner and lunch even breakfest asa family and also thee shows is amazing