Canadian passenger rights contact form

If you have any inquiries or concerns about the Air Passenger Protection Regulations (APPR), please complete the form below.

Please note, once the below form has been submitted a copy of your submission cannot be retrieved again at a later date. In the event you need a copy for your records we encourage you to take a screenshot or a photo on your mobile device before clicking Submit.

SUCCESS
Thank you
Thank you for contacting us with your APPR concern. Your form has been received. One of our agents will respond within 30 days.
Our system is temporarily unavailable and we are unable to submit your information. Please try again later.
Sorry about this
We are unable to submit your information. Please try again later.
Are you an individual or a travel agent submitting on behalf of a guest?

Optional

If your concern is not related to APPR, contact us here

Contact information

Optional

Optional

Flight information

Enter flight information for the flight in your itinerary that was affected by the issue for your concern.

Optional

Additional comments

Optional

Maximum upload file size: 2MB (JPG, GIF, PNG, PDF, XLS)

 

    Please choose a file to upload
    ERROR