Service Fees
There are quite a few service fees, and we want to make sure you understand them. This handy page outlines any fees that may come up when travelling as our guest.
The fee amounts show the minimum to maximum tax (0-18 per cent) payable, which may be applicable in some circumstances, unless otherwise noted, fees are shown in Canadian dollars. Please note, fees are generally charged in the currency of the reservation, however, in some cases they may also be charged in the currency of the country you're travelling to or from, and credit card exchange rates apply.
Are you travelling with one of our airline partners? The policies of the other carrier may apply. We encourage you to familiarize yourself with the fees for your journey.
If you booked through a travel agent (online or directly), corporate travel arranger, or another airline please contact them directly.
Checked baggage fees
Whether you pride yourself in packing light or you can't travel without a full set of luggage, know ahead what your bags will cost so there’s no surprises at check-in or when you prepay for baggage online.
Pre-pay for bags and save. Guests are encouraged to pre-pay for their first and second bags, as baggage fees will increase by $10 within 24 hours of departure during check-in, including at the airport for travel on or after June 1, 2022.
Pre-paid checked bags are eligible on WestJet operated and marketed flights, for flights operated or marketed by our airline partners, bags can only be added at check-in.
Pre-paid option is available for first and second checked bag only. If first and second bags are already included as part of the fare bundle selected, or as part of WestJet Rewards member benefit, additional bags can be added at check-in.
Guests who booked before April 27, 2022 for travel on or after June 1, 2022 are required to either pre-pay or self-identify at the airport to pay the lower baggage fee amount.
Bookings made on or after April 27, 2022 for travel anytime
Travel within Canada or U.S.
Travel to/from Europe:
Travel to/from Asia:
Travel to/from all other locations:
Bookings made on or before April 26, 2022, for travel anytime:
Travel to/from Europe:
Overweight and oversized bags for all fares: $100-$118
Baggage fees are charged in Canadian (CAD) or U.S. (USD) dollars, depending on the country of the ticket origin. For flight departures outside Canada, baggage fees will be converted and charged in the local currency of the departure country. GST is charged on all itineraries that originate in Canada
Sports equipment handling fee:
A handling fee of $50 CAD for select sporting equipment and firearms will apply. Learn about fees for sporting equipment
When is your first bag free?

First bag fees are included for WestJet RBC® World Elite Mastercard‡ primary cardholders and up to 8 guests on the same booking.
First bag fees are also included for EconoFlex, Premium and Business fares and Silver, Gold and Platinum WestJet Rewards members.
Second bags are included for Premium and Business guests, as well as Silver, Gold, and Platinum Rewards members
Excess bags are included for Platinum Rewards members.
Rewards member | First bag | Second bag | Third bag | Fourth bag |
---|---|---|---|---|
WestJet RBC® World Elite Mastercardǂ primary cardholders |
No fee1 |
$50-59 |
$100-118 |
$100-118 |
Silver members |
No fee1 |
No fee1 |
$100-118 |
$100-118 |
Gold members |
No fee1 |
No fee1 |
$100-118 |
$100-118 |
Platinum members |
No fee1 |
No fee1 |
No fee1 |
$100-118 |
Second bag fee is based on prepay option, baggage fees will increase by $10 at the time of check-in.
Third and fourth bag fees are based on the online check-in option.
Overweight and oversized bags for all guests: $100-$118
Baggage fees are charged in Canadian (CAD) or U.S. (USD) dollars, depending on the country of the ticket origin. For flight departures outside Canada, baggage fees will be converted and charged in the local currency of the departure country. GST is charged on all itineraries that originate in Canada
You can prepay for up to two pieces of checked baggage on WestJet operated flights when you book online or at any time up to 24 hours before your flight through Manage Trips.
Checked baggage fees may also be paid when you check-in online or at the airport 24 hours to 60 minutes before you fly.
Prepaid checked baggage fees are the same online as at check-in and are refundable in the event of a flight cancellation.
Guests are encouraged to pre-pay for their first and second bags, as baggage fees will increase by $10 within 24 hours of departure or when checking-in at the airport.
Baggage fees and country of origin
When WestJet’s baggage rules are determined to apply, fees depend on the country you depart from, as per industry standards.
Guests departing from:
- Canada - First bag fee $30-35.40 CAD for prepaid, $40-47.20 CAD for check-in, Second bag fee $50-59 CAD for prepaid, $60-71 CAD for check-in. Third and fourth bag fees are $100-$118 CAD for check-in. Overweight and oversized bag fees are $100-$118 CAD
- United States - First bag fee $30 CAD/USD for prepaid, $40 CAD/USD for check-in. Second bag fee $50 CAD/USD for prepaid, $60 CAD/USD for check-in. Third and fourth bag fees $100 CAD/USD for check-in. Overweight and oversized bag fees $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure
- Latin America, Caribbean - First bag fee $30 CAD/USD for prepaid, $40 CAD/USD for check-in. Second bag fee $50 CAD/USD for prepaid, $60 CAD/USD for check-in. Third and fourth bag fees are $150 CAD/USD for check-in. Overweight and oversized bag fees are $100 CAD/USD. Check-in baggage fees may be converted and charged in USD and exchange rates will reflect on your credit card based on the day of departure
- Italy, Ireland, France and Spain - First bag fee $30 CAD for prepaid, $40 CAD for check-in. Second bag fee $100 CAD for prepaid, $110 CAD for check-in. Third and fourth bag fees are $150 CAD for check-in. Overweight and oversized bag fees $100 CAD. Check-in fees may be quoted in Euros and exchange rates will reflect on your credit card based on the day of departure
- UK - First bag fee $30 CAD for prepaid, $40 CAD for check-in, Second bag fee $100 CAD for prepaid,$110 CAD for check-. Third and fourth bag fees are $150 CAD for check-in. Overweight and oversized bag fees $100 CAD. Check-in fees may be quoted in GBP and exchange rates will reflect on your credit card based on the day of departure
- Asia - First bag fee $0 for prepaid, $0 for check-in, Second bag fee $100 CAD for prepaid, and $120 CAD for check-in. Third and fourth bag fees are $160 CAD for check-in. Overweight and oversized bag fees $100 CAD. Check-in fees may be quoted in JPY and exchange rates will reflect on your credit card based on the day of departure
- Australia – First bag $40 CAD for check-in, Second bag $60 CAD for check-in, Third and fourth bag fee $100 CAD for check-in. Overweight and oversized bag fees $100 CAD. Check-in fees will be quoted in AUD and exchange rates will reflect on your credit card based on the day of departure
- All other locations – First bag $40 CAD for check-in, Second bag $60 CAD for check-in, Third and fourth bag $100 CAD for check-in. Overweight and oversized bag fees $100 CAD. Check-in fees will be quoted in the local currency of departure and exchange rates will reflect on your credit card based on the day of departure
Basic fare guests departing from:
- Canada to Europe booked in Basic - First bag fee $60-70.80 CAD for prepaid, $70-82.60 CAD for check-in. Second bag fee $90-107 CAD for prepaid, $100-118 CAD for check-in
- United States to Europe booked in Basic - First bag fee $60-70.80 CAD/USD for prepaid, $70-82.60 CAD/USD for check-in. Second bag fee $90-107 CAD/USD for prepaid, $100-118 CAD/USD for check-in. Check-in bag fees may be charged in USD and exchange rates will reflect on your credit card based on the day of departure
- Italy, Ireland, France and Spain - First bag fee $60 CAD for prepaid, $70 CAD for check-in. Second bag fee $90 CAD for prepaid, $100 CAD for check-in. Check-in bag fees may be charged in Euros and exchange rates will reflect on your credit card based on the day of departure
- UK booked in Basic –First bag fee $60 CAD for prepaid, 70CAD for check-in. Second bag fee $90 CAD for prepaid, $100 CAD for check-in. Check-in bag fees may be charged in GBP and exchange rates will reflect on your credit card based on the day of departure
- Asia booked in Basic –First bag fee $70 CAD for prepaid, and $90 CAD for check-in. Second bag fee $100 CAD for prepaid, and $120 CAD for check-in. Check-in bag fees may be quoted in JPY and exchange rates will reflect on your credit card based on the day of departure
Baggage fees are per direction, including taxes. GST is charged on all itineraries that originate in Canada.
Reimbursements
If a bag is lost, you will be reimbursed for your baggage fee (not including excess valuation) in addition to settlement for the loss of luggage.
Carry-on items help to make your trip more comfortable and convenient. We do our best to accommodate your carry-on allowance in the cabin, but acceptance of carry-on baggage is subject to space availability. If adequate space is not available, carry-on items will be placed in checked baggage (and be unavailable for the duration of the flight) at no cost.
Good guideline: your souvenir stuffed buffalo head is definitely going in checked baggage.
Item | Maximum size | Fee |
---|---|---|
One item of carry-on baggage |
53 cm x 23 cm x 38 cm |
No fee |
One personal item |
41 cm x 15 cm x 33 cm |
No fee |
Change fees
For bookings made directly through westjet.com or by calling WestJet, the following fees apply.
Change fees apply for each affected flight – per direction, per person, and difference in fare may apply.
Change up to 24 hours after booking
Most bookings can be changed within 24 hours of booking. If you have reserved a flight that departs within 24 hours, change fees and fare rules will apply. Flights that depart more than 24 hours after the time of booking, can be changed within the first 24 hours for no fee, however any difference in fare will apply
Changes more than 24 hours after the time of booking
Basic fares: No changes are permitted.
All other fares: A change fee may apply and any difference in fare will apply.
Change fees are charged per direction, per person except for changes on flights to and from Europe, where change fees are charged per transaction, per person.
Fares with flexibility
EconoFlex, PremiumFlex and BusinessFlex: Change your flight for no fee. Any difference in fare will apply.
Bookings made on or after Sept 1, 2022:
Change fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
Flight within Canada |
100-118 CAD |
No fee |
100-118 CAD |
100-118 CAD |
Flight between Canada and all destinations |
100-118 CAD |
No fee |
100-118 CAD |
100-118 CAD |
Flight between Canada and Europe | 150-177 CAD 99 EUR 83 GBP |
No fee | 300-354 CAD 228 EUR 192 GBP |
500-590 CAD 381 EUR 321 GBP |
Flight between Canada and Asia | 150-177 CAD |
No fee | 300-354 CAD 31,587 JPY |
500-590 CAD 52,645 JPY |
Bookings made on or before Aug 31, 2022:
Change fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
More than 60 days until your flight |
||||
Flight within Canada |
50–59 CAD |
No fee |
50–59 CAD |
100-118 CAD |
Flight between Canada and all destinations (except Europe) |
50–59 CAD/USD |
25-30 CAD/USD |
50–59 CAD/USD |
100-118 CAD/USD |
Flight between Canada and Europe |
100-118 CAD 68 EUR 56 GBP |
100-118 CAD 68 EUR 58 GBP |
100-118 CAD 68 EUR 58 GBP |
400-472 CAD 264 EUR 224 GBP |
60 days or less to your flight |
||||
Flight within Canada |
100-118 CAD |
No fee |
100-118 CAD |
100-118 CAD |
Flight between Canada and all destinations (except Europe) |
100-118 CAD/USD |
100-118 CAD/USD |
100-118 CAD/USD |
100-118 CAD/USD |
Flight between Canada and Europe |
250-295 CAD 165 EUR 138 GBP |
250-295 CAD 165 EUR 138 GBP |
250-295 CAD 165 EUR 138 GBP |
400-472 CAD 264 EUR 224 GBP |
Note:
- Changes must be made more than two (2) hours before flight departure
- For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)
- Effective November 4, 2021, for changes on a Member Exclusive fare, the original booking must be cancelled, and a new booking made, subject to Member Exclusive fare availability. This cancellation and rebooking can be done on Manage Trips, by calling our Contact Centre, or through the priority support numbers available to Platinum and Gold members. WestJet dollars on the cancelled booking will be reinstated to your account and the original expiration date (if applicable) will continue to apply. Member Exclusive fare bookings made before November 4, 2021 can be changed by calling our Contact Centre.
- For companion voucher bookings, changes must be made before the expiry date of the voucher used for the original booking.
The following is a breakdown of the fees associated with changing the name on your itinerary. Please contact us by phone if you would like to make a name change.
Name change fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
Travel within Canada |
100-118 CAD |
100-118 CAD |
100-118 CAD |
100-118 CAD |
Travel between Canada and all destinations except Europe: |
100-118 CAD |
100-118 CAD |
100-118 CAD |
100-118 CAD |
Travel between Canada and Europe |
150-177 CAD |
150-177 CAD |
150-177 CAD |
150-177 CAD |
Travel between Canada and Asia |
150-177 CAD | 150-177 CAD | 150-177 CAD | 150-177 CAD |
**Fees are charged in the currency of the original transaction. Credit card exchange rates apply.
If you have paid for your reservation using a credit card or payment card and you'd like to use your Travel Bank credit(s) instead, please contact us within 24 hours of making your reservation. Changing the form of payment after 24 hours from the time of booking is not possible.
Life sometimes gets in the way of other plans. We understand, and we try to be as accommodating as possible when plans change at the last minute, and that’s why we offer the flexibility to make a same-day change close to your time of departure.
What is a same-day change?
A same-day change is a confirmed flight change requested starting at 24 hours before departure where the only difference is the time of departure. This means, when there is an earlier or later flight available, you may make a change, for a fee, at the airport or by calling WestJet if:
- the flight is from the same origin to the same destination;
- the flight is on the same calendar day as the original departure;
- the flight is operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal)
- you purchased one of the following fares: Econo, EconoFlex, Premium, PremiumFlex, Business, BusinessFlex or Member Exclusive (Economy, Premium or Business); and
- there is a seat available in the same cabin as originally booked.
Note: When flight is part of a WestJet Vacations package booking, same-day changes will apply to the flight only. WestJet and WestJet Vacations are not responsible for any impact to other planned or reserved activities, including but not limited to transfers, hotel reservations, excursions, etc. Any unused components will be forfeited.
When is a same-day change not available?
Same-day flight changes are not available when:
- a Basic fare has been purchased;
- you are travelling on a charter flight;
- there is only one departure scheduled for that day; or
- there are no remaining departures for the day (i.e., you are on the last flight of the day).
If your reservation is not eligible for a same-day change, regular change and cancel rules (and applicable fees) will apply.
If you fail to check in or board before the cut-off times, or to request a same-day change to your flight before it departs, you will be considered a no-show for your flight.
As an exclusive benefit available to Platinum and Gold WestJet Rewards members only, they will be able to contact WestJet up to two hours after flight departure to move to another flight departing on the same calendar day, based on availability.
Same-day flight change fees (plus taxes) will be charged per guest. A difference in fare will not be charged. Any reduction in fare will not be credited.
Change fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
Flight within Canada |
150-177 CAD |
No fee |
100-118 CAD |
No fee |
Flight between Canada and all destinations (except Europe) |
150-177 CAD/USD |
No fee |
100-118 CAD/USD |
No fee |
Flight between Canada and Europe |
150-177 CAD |
No fee |
150-177 CAD |
No fee |
Flight between Canada and Asia | 150-177 CAD | No fee | 150-177 CAD | No fee |
- Changes will be accepted within 24 hours of the original booking without change fees. Guests will be required to pay the difference in fares.
- Changes accepted 21 days or more before departure, and subject to a 100 CAD change fee per guest including GST.
- Vacations booked with round-trip Premium fares will not be charged the change fee.
- All vacations are subject to applicable supplier rates and charges.
- Changes are re-booked at current retail price. A change of property is treated as a cancellation.
- One name change is permitted outside of 21 days or more prior to departure per booking for a change fee of 100 CAD plus GST.
- Hotel and other suppliers also have fees that may be applicable.
To change your vacation, please contact WestJet Vacations during business hours.
Fare option | Downgrade in package price | Increase in package price |
---|---|---|
Econo or EconoFlex |
100 CAD (includes GST) |
100 CAD (includes GST) |
Premium |
No fee |
No fee |
Cancellation fees
Cancellation fees apply for each affected flight – per direction, per person.
For all fares, except Basic, you may cancel flights up to two hours before scheduled departure. If you fail to cancel before your flight’s scheduled time of departure, you will be considered a no-show.
Cancellations requested up to 24 hours after booking
Most bookings can be cancelled within 24 hours of booking. If you have reserved a flight that departs within 24 hours, cancellation fees and fare rules will apply. Flights that depart more than 24 hours after the time of booking, can be cancelled within the first 24 hours for no fee.
Cancellations more than 24 hours after the time of booking
Basic fares: There is no refund or future travel credit for cancellations.
A cancellation fee may apply and any difference in fare will apply.
Cancellation fees are charged per direction, per person except for cancellations on flights to and from Europe, where cancellation fees are charged per transaction, per person.
Cancellations up to 24 hours after booking
EconoFlex fares: Cancel your flight for no fee. Credit will be deposited in your Travel Bank.
PremiumFlex and BusinessFlex fares: Cancel your flight for no fee. Refund returned to original form of payment.
Bookings made on or after Sept 1, 2022:
Cancel fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
Flight within Canada |
100-118 CAD |
No fee |
100-118 CAD |
100-118 CAD |
Flight between Canada and all destinations |
100-118 CAD/USD |
No fee |
100-118 CAD/USD |
100-118 CAD/USD |
Flight between Canada and Europe | 150-177 CAD 99 EUR 83 GBP |
No fee | 300-354 CAD 228 EUR 192 GBP |
600-708 CAD 396 EUR 336 GBP |
Flight between Canada and Asia | 150-177 CAD 15,794 JPY |
No fee | 300-354 CAD 31,587 JPY |
600-708 CAD 63,174 JPY |
Bookings made on or before Aug 31, 2022:
Cancel fee for: | Econo | Econo Flex |
Premium | Business |
---|---|---|---|---|
More than 60 days until your flight |
||||
Flight within Canada |
50–59 CAD |
No fee |
50–59 CAD |
100-118 CAD |
Flight between Canada and all destinations (except Europe) |
50–59 CAD/USD |
25-30 CAD/USD |
50–59 CAD/USD |
100-118 CAD/USD |
Flight between Canada and Europe |
100-118 CAD 68 EUR 56 GBP |
100-118 CAD 68 EUR 56 GBP |
100-118 CAD 68 EUR 56 GBP |
600-708 CAD 396 EUR 336 GBP |
60 days or less to your flight |
||||
Flight within Canada |
100-118 CAD |
No fee |
100-118 CAD |
100-118 CAD |
Flight between Canada and all destinations (except Europe) |
100-118 CAD/USD |
100-118 CAD/USD |
100-118 CAD/USD |
100-118 CAD/USD |
Flight between Canada and Europe |
250-295 CAD 165 EUR 138 GBP |
250-295 CAD 165 EUR 138 GBP |
250-295 CAD 165 EUR 138 GBP |
600-708 CAD 396 EUR 336 GBP |
Note:
- For Member Exclusive fares, refer to the attributes of the equivalent fare bundle booked (e.g. for Member Exclusive (Economy), see rules for Econo; for Member Exclusive (Premium), see rules for Premium, etc.)
Cancel within 24 hours of booking
Vacation package cancellations will be accepted within 24 hours of booking for no fee. The full amount of the package, or deposit paid, including refundable fees such as seat selection, will be fully refunded to the original form of payment.
- Cancellations will be accepted 25 days or more before departure, subject to a $250 CAD cancellation fee per guest.
- Vacations booked with round-trip Premium fares will not be charged the cancellation fee.
- Hotel and other suppliers also have cancellation fees that may be applicable. The remainder of the booking price will be refunded back to the original form of payment.
- Cancellations made 21 - 24 days before departure will result in 50% forfeit of the amount paid.
- Cancellations made less than 21 days before departure will result in 100% forfeit of the amount paid.
To cancel your vacation, please contact WestJet Vacations during business hours.
Fare option | Cancellations 25 days or more before departure | Cancellations made 21-24 days before departure | Cancellations less than 21 days before departure |
---|---|---|---|
Economy cabin |
250 CAD per guest |
50% of package price forfeited |
Non-refundable |
Premium cabin |
No fee |
50% of package price forfeited |
Non-refundable |
Life sometimes gets in the way of other plans. We understand, and we try to be as accommodating as possible when plans change. You may cancel flights up to two hours before scheduled departure. If you fail to check in or board before the cut-off time or to request a same-day change to your flight before it departs, you will be considered a no-show for your flight. Any fare associated with the original flight and any connecting flight(s), that were no showed, would be forfeit. Any remaining fares would be available as a credit or refund based on the original fare rules.
Seat fees
Don’t miss out on the seat you want. Whether you prefer a window or aisle seat, or perhaps you want to be one of the first off the aircraft upon arrival, then you’ll want to reserve your seat ahead of time.
Fees for advanced seat selection
If you skip seat selection, your seat will be automatically assigned for no fee. Choosing a seat at any time will result in the following fees based on your fare:
Fare | Standard seat | Preferred sea | Exit row seat |
---|---|---|---|
Basic
|
5-250 CAD |
5-250 CAD |
5-250 CAD |
Econo |
5-250 CAD |
5-250 CAD | 5-250 CAD |
EconoFlex |
✔ |
5-236 CAD |
5-250 CAD |
Premium/Business | ✔ | ✔ | ✔ |
When your pet flies WestJet, they're our guest. Okay, so they don't get spicy snack mix or inflight entertainment - yet - but we do work hard to ensure your pet travels in comfort and safety. To ensure we provide the best ride for your pet, travel dates, kennel sizes, animal types and other restrictions apply. Learn more.
- pets are not accepted at all hotels, or may be permitted with additional charges. Please contact the hotel directly to inquire.
- To add kennel as carry-on or checked baggage to a WestJet flight please contact us.
- Not travelling with your pet? WestJet Cargo can help get your animal where they are going.
Travelling option | Fee |
---|---|
In the cabin (carry-on) |
Travel within/between Canada and the U.S. $50 - $59 CAD/USD Travel between Canada/U.S. and all destinations outside the U.S. $100 - $118 CAD/USD |
As checked baggage |
Travel within/between Canada and the U.S. $100 – $118 CAD/USD Travel between Canada/U.S. and all destinations outside the U.S. $200 - $236 CAD/USD |
On their own (as cargo) |
Please contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO). |
All WestJet aircraft are cashless. We accept the WestJet RBC® MasterCardǂ, American Express®, Diners Club International®, Discover®, MasterCard® and Visa®. On-board purchases are charged in Canadian dollars. Guests seated in Premium receive food and beverages (beer, wine and spirits). WestJet reserves the right to limit alcohol service.
Service | Fee and details |
---|---|
Non-alcoholic beverage and snack |
Complimentary (on flights over one hour) |
2.99-4.79 CAD (availability based on flight time and duration) |
|
6.99-8.99 CAD (availability based on flight time and duration) |
|
Earbuds |
Hi-fi 12.49 CAD* (limited availability) |
Did you know we fly lobsters too? And you don't even have to buy them a seat (just a special box). We have some other special services that you might be interested in. Unfortunately, lemon herb butter is not one of them.
Service | Fee and details |
---|---|
$100-118 CAD per direction |
|
Travel Bank credit extension |
$20-23.00 |
Excess valuation |
$10-11.80 CAD per item |
Contact Centre Booking Fee for Basic fare7 |
$15.75 per guest |