Hyatt Ziva Cancun
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Bastille's (Adults only 18+)
Rooftop Pool at Dusk
El Mercado
24 Horas
Infinity pools
Rooftop pool
Kids Club pool
Tres Cerveza's
Punta Vista
Chevy's
Lobby
Aerial view
Club pool
Gazebo
The Moongate
Spa
Main pool
Hyatt Ziva Cancun Aerial View
Saasil
Reception
Fitness centre
Lorenzo's
Swim-Up bar
Dips & Sips
Juana Margarita
North facing beach
Pasteles
Casa Café
Tradewinds
Bastille's (Adults only 18+)
Rooftop Pool at Dusk
El Mercado
24 Horas
Infinity pools
Rooftop pool
Kids Club pool
Tres Cerveza's
Punta Vista
Chevy's
Lobby
Aerial view
Club pool
Gazebo
The Moongate
Spa
Main pool
Hyatt Ziva Cancun Aerial View
Saasil
Reception
Fitness centre
Lorenzo's
Swim-Up bar
Dips & Sips
Juana Margarita
North facing beach
Pasteles
Casa Café
Tradewinds
TripAdvisor rating from 8131 reviews
Overview
Hyatt Ziva Cancun has a desirable oceanfront location with a spectacularly scenic peninsula surrounded on three sides by turquoise seas. Inspired by the beauty of the destination and the culture, a naturally elegant, airy ambiance blends contemporary decor with Mayan influences, and shades of brilliant blue stretch from the sparkling infinity pools to the azure ocean. Swim-up suites, authentic cuisine, and Service from the Heart™ are just a few of the many delights awaiting guests of all ages at the newest Evolution of All-Inclusive™.
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Select a room type:
Hotel Room includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Garden view
- 483 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Mini-bar
- Smoke-free
- Conference call capabilities
- Charging station
Hotel Room
Resort View includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Resort viewpool view
- 483 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- Upgraded amenities
Resort View
Ocean View includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Ocean view
- 483 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Mini-bar
- Smoke-free
Ocean Front includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Oceanfront
- 483 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Mini-bar
- Smoke-free
Ocean Front
Club Ocean Front includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- OceanfrontDirect Caribbean sea views
- 483 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Mini-bar
- Smoke-free
- Upgraded amenities
- Access to the Hyatt club lounge
- Private check-in
Club Ocean Front 2 doubles
Club Ocean Front balcony
Club Ocean Front 2 doubles
Club Ocean Front balcony
Additional details:
Hyatt Club Level is a luxury experience with added value.
Private check-in and check-out in an exclusive area
Personalized concierge services
Best suite views in the exclusive Hyatt Club Tower
Bottle of domestic sparkling wine
VIP in-room refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast (7 a.m. until 10 p.m.)
Complimentary domestic and international calls (USA, CAN & MEX)
10% discount on spa and salon services
State-of-the-art espresso machine
Personalized Butler & Concierge Services
Dolphin View Master includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Views overlooking the Dolphin Encounter
- 598 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Mini-bar
- Smoke-free
Dolphin View Master
Swim Up includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds
- Ocean view
- 712 square feet
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Lit make-up mirror
- Mini-bar
- Smoke-free
- Direct semi private pool access
Swim Up
Swim Up terrace
Swim Up
Swim Up terrace
Ocean Front Pyramid Suite includes:
Room includes:
- 1 king bed and 1 sofa bed
- Ocean view
- 1316 square feet
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with tub and shower
- Lit make-up mirror
- Two floors
Ocean Front Pyramid Suite
Ocean Front Pyramid Suite living room
Ocean Front Pyramid Suite
Ocean Front Pyramid Suite living room
Club Ocean Front Corner Suite includes:
Room includes:
- 1 king bed
- Oceanfront
- 1087 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Hyatt Ziva Club lounge access and private check-in
- Hot tub
Club Ocean Front Corner Suite 2 doubles
Club Ocean Front Corner Suite terrace
Club Ocean Front Corner Suite 2 doubles
Club Ocean Front Corner Suite terrace
Additional details:
Hyatt Club Level is a luxury experience with added value.
Private check-in and check-out in an exclusive area
Personalized concierge services
Best suite views in the exclusive Hyatt Club Tower
Bottle of domestic sparkling wine
VIP in-room refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast (7 a.m. until 10 p.m.)
Complimentary domestic and international calls (USA, CAN & MEX)
10% discount on spa and salon services
State-of-the-art espresso machine
Personalized Butler & Concierge Services
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
KidZ Club
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Open from: 9:00 a.m. to 4:00 p.m.
Age range: 4 to 12
Age ranges
- Children ages: 3 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Saasil |
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Juana Margarita? |
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Tres Cerveza's (Adult only 18+) |
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Punta Vista |
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Dips & Sips |
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Bar del Mar |
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24 Horas |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Bastille's (Adults only 18+) |
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El Mercado |
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The Moongate |
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Tradewinds |
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Lorenzo's |
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Juana Margarita? |
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Chevy's |
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Casa Café |
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Facilities
- Rooms: 547
- Floors: 18
- Property view.
- Built in: 2015
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Blvd Kukulcan km 9.5
Hotelier Zone
Cancun, Mexico
52-998-848-7000
1-800-760-09-44
20 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Dine around exchange
Any adult guest staying at Hyatt Ziva Cancun can go to Hyatt Zilara Cancun and vice versa, for dinner only with prior reservation through the hotel concierge.
Pools and recreation
Pools
- Infinity pools: 3
- Jetted pools: 3
- Kids' pools: 2
- Cabanas: Included
- Waterpark: Included
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Snorkeling: On site
- Watersports centre: On site ($)
Other sports
- Bicycles: On site
- Tennis courts: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Yoga classes
- Basketball court
- Culinary classes and tastings
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.