El Cid Granada Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1209 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Just okay

    Reviewed by Christiewc(Burien, Washington) on Dec 23, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    El Cid Granada is the least expensive El Cid property. The room was spacious and was the best part of our experience. The food for all inclusive was mediocre at best. Hard to get reservations for the sit-down dinners. The front desk staff at El Cid were friendly and helpful. We were there during COVID, and protocol was not followed like they say on their website. The biggest thing they did routinely was require hand sanitizer upon entry and temperature checks. Pools were packed, restaurants way over full. Even the beach area had people packed in. No social distancing. Most likely will not return.

    Home away from home

    Reviewed by El1Lobo(Highlands Ranch, Colorado) on Dec 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such a great place to stay. The oldest property and aged, but the staff make it the best. From the second you walk in they make you feel at home. Front desk staff and Bellman are great and that is most likely due to their Manager Daniel who keeps things running smoothly. The property is dated, but very well maintained. They have been remodeling rooms and the new showers and sinks are great. Always our 1st choice because of staff and location. FYI Many of the questions from TA are about the country club which is not the hotel, but on the same property.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Enjoyed my stay.

    Reviewed by slm552() on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been to El Cid several times over the last 8 years and have enjoyed my time. The staff is always helpful and polite. I enjoyed the safety measures due to the pandemic with constant cleaning of surfaces, disinfecting of new guests luggage, temperature checks, and providing hand sanitizers when entering each building and restaurant. I do with their was more enforcement of mask wearing when walking around indoors.

    Great Stay

    Reviewed by TLTravel(Vancouver, Canada) on Jun 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very much enjoyed our stay at the Granada! Friendly staff, good food, very clean. Resort is older but kept clean, pool is warm, beach across the street. Our favorite restaurant was the Mexican, great service, yummy drinks and warm atmosphere too! We would stay again as we like the smaller resorts. with that Mexican vibe. Until we see you again!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    El Cid March 2020

    Reviewed by lyleschuler() on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have been coming to the El Cid course for 8 years now. The lady working in the clubhouse has always been very nice, friendly and courteous. The caddie master remembered us and welcomed us warmly are tee times were arranged online without issue. Our caddies were Aureleo & Miguel as always they were great to be with very knowledgeable with a great sense of humor. The starter was nice and arranged the 9s the way we wished and the pace of play was very good 4 hours. It is unfortunate that the course itself was in not that great of condition. The speed of the greens was very inconsistent on the Marina and the Casita courses and although the speed of the greens was consistent on the El Moro course the speed of those greens was considerably slower than the other 2 courses. All the courses had patchy fairways. We had planned on playing 4 games at El Cid and two other courses (Estrella Del Mar and Marina Mazatlán) that were not at the El Cid. After playing those courses we choose not to return to the El Cid for the last 2 games. Not only were they in excellent condition they were about 300 pesos less per person. The reason I gave an average rating is because all the staff were excellent but the course was overpriced for the condition it was in (poor value) I am sorry I could not rate it higher for the sake of the excellent staff.