Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7648 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing!

    Reviewed by keriallenka(Potsdam, New York) on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at secrets cap cana! Service is wonderful and the butler Darling Tavares is amazing! He made our stay so enjoyable and relaxing. You feel pampered and never have to worry about a thing, Darling has it all taken care of before you even ask! We'll definitely be coming back!

    Fourth Stay Tells the Story

    Reviewed by Navy1978(Severn, Maryland) on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Unforgettable stay for spouse's birthday. Staff went beyond, exceeded expectations. She received four birthday cakes and several well-placed birthday songs from staff. Attention to details sets SCC apart, which is the reason we returned for our fourth stay in less than a year..

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Absolute Paradise!

    Reviewed by 987carlat() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When labeling Secrets Cap Cana Resort "Absolute Paradise," I am reflecting on our third visit to this outstanding getaway! From the moment we arrived, we were treated like Royalty. Much of this kind of gracious service was because of our spectacular Butler Alexis. He continually surprised us with beautiful amenities. He reserved a romantic dinner at the French Restaurant where our table welcomed us, beautifully set, with rose petals in the shape of a heart and candlelight. Another evening, we opened the door to our suite and followed a trail of rose petals leading to the bedroom - we found a heart on the bed made of rose petals and also rose petals floating in our warm drawn bath. Two wine glasses and a bottle of wine were waiting for us to enjoy. What elegance! Simply sitting on the beach on an afternoon, we were served the prettiest array of fresh fruit and cocktails. There were so many special affects and things that Alexis did for us, actually too many to write! What an exceptional, hard working, devoted person! We have to include all of the other employees, too, who continued to please us at every turn. They truly set the stage for a couple to fall in love all over again, again and again. Thank you Secrets Cap Cana for another incredible stay, in "Paradise!"

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Best Honeymoon Ever

    Reviewed by katier42421() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked Secrets for our honeymoon and it was absolutely amazing! The resort is completely breathtaking and beautiful. We stayed for 8 days, 7 nights and it was the best vacation we have ever had. They have so many restaurants that we were able to eat at a different one every night and every single one was delicious. All the food options were endless and we were always satisfied with our choices. The service from everyone in the resort was impeccable. Both my husband and I are in the hospitality industry and the service we experienced at Secrets was so genuine. Everyone really did care how you were feeling and wanted to make your experience better. We were wandering around the pool our first evening looking around and Yogency asked if we needed any help. He answered all our questions, set us up with a romantic dinner on the beach, a private cabana during the day and checked on us every single day to see how we were doing. He definitely went above and beyond making our experience exceptional. While in our private cabana Ros and JLo were our servers and they were amazing! Every sec our drinks were empty they had another waiting. They brought us food (which was delicious) and made the day unforgeable. They even sang for us! They really are passionate about what they do and it definitely shows. We will definitely be back, not just because of the beautiful location, the delicious food, or the exciting entertainment but for the people who made our trip the best. Thank you to everyone for making our honeymoon the best ever.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Amazing!

    Reviewed by bojanag334() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nothing but five stars for this resort. The place is absolutely amazing. First impression is a grand open lobby, perfectly decorated. We were greeted with champagne and checked-in straight away. Our concierge was Osvaldo, always there to help us, super responsive, came to visit us by the pool to check if everything was in order. Due to COVID situation we had to be tested when flying back home. Osvaldo was there to guide us and the process was super easy and smooth. Such a great personality! Room was very spacious with all the necessary amenities, cleaned daily. Choice of drinks and food is excellent. Restaurants that served dinner all had an amazing menu and the food was beyond delicious (our favourite was the Italian place, Portofino). There is always a lot of staff around the premises greeting you, checking if everything is in order. Service at the pool was a bit slow, but we weren’t too bothered since the bars were quite close and we don’t mind going for the drinks ourselves. Special thanks to Aneury and Theo working at the bar on the beach. Super quick, amazing drinks, always pleasent. Aneury even made us a custom drink with the instructions we gave him. Much appreciated! Beach is amazing, pool area as well. We did not have any issues finding the chairs, bbq at the beach was also great. There was always some sort of entertainment in the evening. The ladies at the coffee place were also amazing, they remebered what type of cofee we drink. It is nice to know that they remember these type of things since a lot of people are passing there. I could go on and on writing nice things about the resort, everything was perfect and we would definetely come back. All the best to the whole staff! You are doing an amazing job!