Hard Rock Hotel Cancun
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Beach
Beach
Breeze terrace ocean viewa
Breeze terrace
Cabanas
Frida
Games area
Gift shop
Gym
Kid's club
Lobby seating
Lobby
Main pool
Panema
Pizzeto
Pool
Porte cochere
Smash bar
Spa
Sunset
Swim-up bar
Theatre
Beach
Beach
Breeze terrace ocean viewa
Breeze terrace
Cabanas
Frida
Games area
Gift shop
Gym
Kid's club
Lobby seating
Lobby
Main pool
Panema
Pizzeto
Pool
Porte cochere
Smash bar
Spa
Sunset
Swim-up bar
Theatre
TripAdvisor rating from 14724 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
Select a room type:
Deluxe Lagoon View includes:
Room includes:
- 1 king bed, or 2 double beds
- Lagoon view
- 430 square feet
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
Deluxe Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 430 square feet
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
Deluxe Ocean View
Deluxe Ocean View - double beds
Deluxe Ocean View
Deluxe Ocean View - double beds
Diamond Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- 430 square feet
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Pillow menu
- Exclusive Beach Bag (1 per room per stay)
- Pre-order breakfast the night before
Additional details:
Access to VIP Pool, Beach and Lounge areas
Amenities & activities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Kids Club
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Age range: 4 to 12
Age ranges
- Children ages: 4 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Smash Bar |
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Dive Bar |
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Float Bar |
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Bunker Bar |
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Splash Bar |
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Entertainment
- Amphitheater
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- In room wired
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
The Market |
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Pizzeto |
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Frida |
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Ipanema |
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Zen |
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Ciao |
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Facilities
- Rooms: 601
- Floors: 12
- Suites: 21
- Renovated in: 2012
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Blvd. Kukulcan Km 14.5
Hotel Zone
Cancun, Mexico
998-881-3600
18 km from CUN
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
- All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Jetted pools: 8
- Kids' pools: 1
- Outdoor pools: 1
- Cabanas ($)
- Water slides: Included
- Waterpark: Included
Other sports
- Aerobics: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Green fees (Off Site, $)
Shops and services
- 24 hour front desk
- ATM
- BBQ area
- Business centre
- Concierge
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.