Hard Rock Hotel Cancun
Check availability
Hotel Exterior
Lobby
Children’s Pool
Pool
Beach
POSH Beauty Salon
Frida
Ipanema
Hotel Exterior
Lobby
Children’s Pool
Pool
Beach
POSH Beauty Salon
Frida
Ipanema
Please note
The Hard Rock Hotel Cancun is in the process of replacing the balcony doors throughout the property. The work is being done daily between the hours of 9:30 am and 6:00 pm with an expected completion date of November 2019.
Some noise may be associated with this project however all efforts will be made to minimize any impact to guests.
TripAdvisor rating from 13423 reviews
Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- In room liquor and wine selection
Select a room type:
Deluxe Room includes:
Room includes:
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Smoke-free
Deluxe Room King
Deluxe Room Double
Deluxe Room bathroom
Deluxe Room King
Deluxe Room Double
Deluxe Room bathroom
Deluxe Gold Room includes:
Room includes:
- 1 king bed, or 2 double beds
- Lagoon view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
Deluxe Platinum Room includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
Deluxe Platinum King
Deluxe Platinum Double Beds
Deluxe Platinum King
Deluxe Platinum Double Beds
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Kids Club
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Age range: 4 to 12
Age ranges
- Children ages: 4 to 17
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Smash Bar |
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Dive Bar |
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Float Bar |
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Bunker Bar |
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Splash Bar |
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Entertainment
- Amphitheater
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- In room wired
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
The Market |
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Pizzet |
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Frida |
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Ipanema |
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Zen |
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Ciao |
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Pizzeto |
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Facilities
- Rooms: 601
- Floors: 12
- Suites: 21
- Renovated in: 2012
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Blvd. Kukulcan Km 14.5
Hotel Zone
Cancun, Mexico
998-881-3600
18 km from CUN
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
- All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Jetted pools: 8
- Kids' pools: 1
- Outdoor pools: 1
- Cabanas ($)
- Water slides: Included
- Waterpark: Included
Other sports
- Aerobics: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Green fees (Off Site, $)
Shops and services
- 24 hour front desk
- ATM
- BBQ area
- Business centre
- Concierge
- Dry cleaning ($)
- Gift shop ($)
- Laundry services ($)
- Medical services onsite ($)
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Valet parking
- Wedding facilities ($)
Hard Rock Hotel Cancun vacation offers
See all vacation offersLegal, restrictions and terms and conditions
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- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
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- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
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- Quebec licensee.
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- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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