TripAdvisor Traveler Rating

very restful, with great service and friendly staff. Food was really good, and wait staff were especially helpful and wanting to please. We could just chill, or schedule transportation for tours or just riding.

Outstanding experience! Perfect amount of entertainment and poolside enjoyment. Everyone is so attentive to your needs. Wonderful snorkeling and scuba diving! Great restaurants! Very clean. We are certain to return in the future. Highly recommend!

Nice all-inclusive resort. Especially LOVED our service at the pool by Perla. She was absolutely lovely and helpful with our questions about Cozumel.

My family and I recently had the pleasure of staying at Cozumel Palace, and it was truly a remarkable experience from start to finish. Our room was spacious, modern, and impeccably clean, with breathtaking views of the Caribbean Sea. Our kids absolutely loved the water park, complete with slides and splash pads, while the adults enjoyed lounging by the pool or indulging in spa treatments. Overall, our experience at Cozumel Palace was nothing short of spectacular.

Cozumel Palace is truly a top notch resort with impeccable service and delicious food. The staff are amazing and everything is excellent. Cozumel Palace are doing fantastic job in everything. There is only one negative thing which I beg management to consider solving it very soon and that is that the beach closes at 5:30 PM which is way too early for it too be closed at that 5:30 PM. It would be really great if the lifeguard hours are extended to 7:30 PM because the best swimming is done before sun set. How can you close the most beautiful beach and God’s creation so early. I implore you to extended the beach hours.