Luna Palace

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1338 reviews):











    5 most recent TripAdvisor reviews:

    Vacation in Mazatlan

    Reviewed by VeronicaT1359() on Feb 16, 2021

			TripAdvisor users rated this property 
			 out of 5

    Mazatlan Luna palace hotel & suites there services & room was great highly recommend.. My kids loved the pool it super nice plenty of activities for kids to do & everything included in your stay with bar area for adults pool side ????

    Birthday Celebration

    Reviewed by J8928TZmelissaa(Arlington, Texas) on Dec 11, 2020

			TripAdvisor users rated this property 
			 out of 5

    Love the service, super great! Breakfast is really good, served fresh every morning. Room are very clean. Poolside is clean with a great DJ and drinks! Plenty activities for kids and adults. Highly recommend it.

    Things have changed

    Reviewed by Diane G(Pitt Meadows, Canada) on Mar 24, 2020

			TripAdvisor users rated this property 
			 out of 5

    We have stayed at the Luna often. The convenient location, the gorgeous beach, are all reasons we love this hotel. But something has changed. We have always been upgraded because of our consistent stays. Not this time. The room had a beautiful ocean from view on the 7th floor. Our balcony was very small, only room for 2 persons. It did not have a table. The bathroom was dark and in need of renovating. The door knob was broken. One of the lights were burned out. The dishes were dirty. Obviously put away without washing. No complaint about our sweet maid. The pool was bathtub warm so we did not use it for fear of bacteria. Many units were empty and of course understandably because of the virus scare. However, if the Luna cares about keeping its clientel they have to put some effort in.

    Best location and value for your Money,!!!

    Reviewed by Penny1492(Woodinville, Washington) on Mar 10, 2020

			TripAdvisor users rated this property 
			 out of 5

    Thank this was our 4th year staying at Luna Palace! Thoroughly enjoy the location! It couldn’t’t be more perfect! The service from the wait staff as well as the food, is excellent! They are very efficient and friendly! The food at the Eclipse restaurant is great! Wether breakfast, lunch, or is great! You can choose to relax under a Palipa on the beach, or simply lounge by the pool! Rooms are equipped with a full size refrigerator, 2 burner stove, microwave, and coffee pot. China and cooking utensils are provided! Each roo gives a western facing view of the ocean, beach, and pool! Pool provides a small, shallow area for small children to play under parental supervision!,,

    No complaints

    Reviewed by thebeana(Kelowna, BC) on Feb 23, 2020

			TripAdvisor users rated this property 
			 out of 5

    What I liked about the place is that is was small enough to enjoy all the amenities. Can't beat the location and all of the staff I encountered were very pleasant. My entire family went (6 different families) and it was perfect to hang and mingle. Some were on the beach, some by the pool. A couple rooms had tired and worn out furniture but not the end of the world. Would definitely stay here again.