Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 12948 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Awesome Staff - Perfect Family Resort

    Reviewed by michaelkW2446RA(Burnaby, Canada) on Apr 03, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff at this resort were excellent. Each and every one of them. All super friendly and very helpful. Shout out to Jesus the Bellboy and Daniel and Josephina working in Trafalgar. Made the trip just perfect. If I ever go back to Cancun, I would definitely consider this resort. Food was great, and there are a ton of things for the kids to do. Make sure to get a reso at the French place at lunch so you can put the kids in daycare.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-5

    We went to Xsenses

    Reviewed by SkyCancun() on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    At the Jetex club David helpednout a lot and was always there to help and is very nice. It was a great experience we are members and the trip was amazing but the hotel made it better. The buffet had many options and was delicious al through out. All together highly recommend staying at crown paradise.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Great Staff throughout property

    Reviewed by bretth988() on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff was great from the moment we checked in to when we left. Jesus with the bellboy service was incredible not only assisting with our luggage but helping us with transportation and all our questions. Andrea with concierge was so helpful in explaining how to get reservations at the on property restaurants. Made it to Waynes Boots for a good steak and the mechanical bull as well as the Italian restaurant. Snack bar and buffets offered quality options for everyone. Adult pool with swim up bar was quiet but a nice touch. The staff that hosted daily games in the big pool were great! Nightly shows at 8:30 are worth attending and following that they put on another fun event at 10:00 pm in the lobby bar area with bingo one night, ping pong tourney another. This is a kid friendly property with a game room, movie theater, mini golf, water slides, but there are also areas that are adult only. Hats off to all the bartenders/waitstaff throughout the property who kept the fun drinks flowing. Would come back to this property again.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Wonderful

    Reviewed by olgayurkshat(Portland, Oregon) on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you so much to the friendly stuff! People working there are the best! We come back every year and see that most of the waiters and chief are a great team and still working there! It’s like coming back to friends to visit! Food, service, ocean and kids club are very good. Facilities are a little bit outdated, but the stuff is the best and strongest part of this place, it especially matters when you stay with kids.

    Great Family resort

    Reviewed by whitmantroy(Toronto, Canada) on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Value for the money, staff is accommodating and the food was always good. Service was excellent! Rooms a bit dated. Cleaning staff did any excellent job cleaning and restocking our mini bar. Kids club was well run!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5