Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Cancun
    5. Crown Paradise Club Cancun
    6. Crown Paradise Club Cancun review

    What to expect (based on 13458 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    WORST

    Reviewed by Amg11234677908() on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Worst place I’ve ever stayed water leaking in room , no hot water in shower told that they only have pool temperature water and they don’t know why . Upgraded room for extra amenities that were never received. Building smelled with mold. Elevators covered with snot and vomit. Employees walk past garbage. No one answered front desk when called or they put u on hold till they Hang up. Worst worst place to ever stay.

    Jesus Bellboy

    Reviewed by aarontU9532CO(Bloomington, Illinois) on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jesus is the man! On time delivery of anything you need! Gorgeous room views and the food is amazing, can’t wait to tell my friends and family of how awesome this place! Ask for Jesus cause he’s the man!

    Jesus bellboy

    Reviewed by Lsdutra(Houston, Texas) on Oct 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came to Cancun to meet up with the rear of our family from Brazil. Incredible stay. Food widely available all day, and for dinner you must call every morning to book for next e evening. Overall an incredible stay!

    Crown Paradise Club Cancun

    Reviewed by 2tigger2023() on Oct 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great value in a beautiful location. We will return here again in the future! Food was decent (typical buffet and large resort food). Only a few of the restaurants were open due to covid restrictions. The rooms were very clean and comfortable. Pools were beautiful and we loved the swim up pool bar.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Amazing staff even through Hurricane Delta -guest Yolanda Martinez and Victor Guillen

    Reviewed by Smilyoly31() on Oct 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I want to express my gratitude towards each and every single staff that work at crown paradise Cancun. Hands down just soooo amazing. I’d like to thank Dulce, Samantha and Poncho from the kids club. They were always so good to my kids. My kids really enjoyed their time at the kids club. I would specially like to thank Angel from the entertainment team for such an outstanding and amazing job. I can honestly say that going through this whole hurricane Delta was not easy at all, but Angel was always on top of everything. Always looking out for us asking if we needed anything. Always asking my boys if they were fine. This hurricane and evacuating thing made my family grow a special bond with Angel. We even told him he was part of our family. He is a true Angel. My family and i will forever be so grateful to him. This human being had such a big heart. I also want to thank Pinto by the main pool. He was always on top of it as well. Bringing us drinks. A huge thank you to each and every staff that kept working so hard without sleep through our whole hurricane experience while we were in the shelter. I will never forget how your staff was always there for us day and night at the shelter making sure we were fine. Thank you thank you thank!!!!! I am so happy my husband and I became members of this club. We definitely feel like family after this whole hurricane Delta experience.