Ocean Riviera Paradise

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10810 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Beautiful resort beautiful people that work there.

    Reviewed by jimvT2147FX() on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It has been my second visit to the resort and have never had a bad experience there. Ruddy Santos is an excellent bartender and goes out of his way to give you the best drink. Jazmin, Adriana, Venessa, and Irene were excellent at helping with any service in any lounge area with taking your orders. Very beautiful people that it was enjoyable to be around.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Excellent Vacation

    Reviewed by michaelgG2260NM() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Right off the bat, Ariz, our butler did a wonderful job of taking care of us and scheduling our dinner reservations all week. The food was awesome and looked beautiful at every restaurant we went to. At the beach, Guillermo was the best and always taking great care of us! When it was time to go to the pool and party, Erick the entertainer was AWESOME! He always had fun games to play and at night, would plan fun things to do by the lounge! Plus, he taught my daughter how to Salsa! Also, big shout out to Vanessa at the pool and her famous grandmother's shots! Silvierio at the swim up pool bar was fantastic and always friendly!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    family vacation

    Reviewed by cancunjoe5(Cincinnati, Ohio) on May 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Traveled February 2021, nice resort overall, good selection of places to eat and drink. The beach bar is understaffed, we waited 20 minutes twice for drinks. The rooms were nice, but the sheets on the bed were very old and worn. Only one elevator was working in our building, and we were on the third floor.

    Great resort

    Reviewed by shirazim1612() on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great resort! Food is amazing, pools are fun and many great activities for adults and families. The resort is very big and many animals are running around freely including monkeys, cats and coatimundis which I personally really loved. Service was amazing and entertainers Claudio, Gonzalo and Raul always made sure we have a good time. Would definitely recommend. Only con is that the beach was full of algae (as its pretty common in Cancun anyway) and pretty rocky.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great service

    Reviewed by kassiwos(Merida, Mexico) on May 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had an amazing time here, specially with Miriam at the pool, David from the steak house, and the other David from route 66, also Victor from amaranto, gave us a little cake on our last day. We felt very well attend by everyone. I feeling very grateful, because we look very young, and in past experience, the waiters never want to attend us, but that didn't happend here, we had a great stay. Ps. Thanks for the bday cake ??