The Westin Bayshore, Vancouver

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4028 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Vancouver Staycation

    Reviewed by Batya99(Surrey, Canada) on Apr 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an awesome family time at this Westin. We picked this hotel because really you can’t get any closer to the water or to Stanley Park and plus we wanted to celebrate my birthday!! We Very much appreciated Ms Meghan upgrading us to the suite. Thank you. It was very roomy, large and clean. We had a nice view of pool, ocean and park. The breakfast was great as always at Westins. The staff I found to friendly and helpful. We felt Covid safe here. Our family found the bikes at the Westin to be a great experience. We went out on the first day and the next morning. The afternoon manager was helpful in procuring the bikes ( sorry I forgot his name) and the in the morning Mr Todd was helpful in getting us the bikes again and then fixing one of them. Thank you. We cruised around the park, took some great photos and then returned to soak our bones in the indoor hot tub. There is also an outdoor pool. We left pretty happy with some great photos and memories. We will return soon! Even though it might be rainy or cloudy, to us it was all sunny! Thanks Westin

    Thank you Geoffrey A front desk and hotel for such amazing time

    Reviewed by russianbeauty1980(Toronto, Canada) on Apr 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you so much for such wonderful time at your hotel .... special thank you to Geoffrey Abubakary you are amazing ... you are huge asset to Westin hotel ! Your re so kind , professional and so attentive. Hi from Toronto Anastasia

    Fun and relaxing family staycation!!

    Reviewed by VancityTraveller2021() on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Westin mainly so the kids can go swimming. The Westin has 2 pools, indoor and outdoor, and both are heated. The indoor pool does get booked up fairly quickly but we were able to book a 1-hour timeslot each day of our stay. The indoor pool is pretty warm and there is a hot tub. We tried the outdoor pool as well. Water was really warm but it was cold when you got out, so better for warmer days. A nice surprise for us was the complimentary bike rentals. We didn't think they would have any kids bikes but they were able to find bikes for all 4 of us including helmets for the kids as well. They were really nice comfy bikes and we enjoyed riding them around Stanley park and Coal Harbour. So much so we took the bikes out again the following day. We had an upper floor tower room with a nice view of Coal Harbour and Stanley Park. The beds were comfortable and bathroom was nicely sized with a great shower that I really enjoyed. Due to indoor dining restrictions the hotel had set up a pop up dining area in the front of the hotel and we had breakfast there twice. The staff went out of their way to make sure we were comfortable since it was still quite chilly even with the heat lamps. We didn't try the other restaurants in the hotel this time but the globes in the H tasting lounge looked amazing. Cardero and Lift are both steps away from the hotel but we didn't manage to get a spot with only patio open for dining. For our lunches and dinners we walked to Denman/Robson area where there were many fun and interesting restaurants to try. Chungchun rice hotdogs always had long line ups but the hot dogs were nothing special according to my kids. Kintaro ramen is as good as I remembered. Not sure if it was a special Easter-only thing but they had fancy goodie bags for the kids in the lobby everyday, cupcakes and Easter eggs, cotton candy, and hot cross bun and mini donut. There was even a special goodie bag left on our door with cookies and chocolates for Easter Sunday. The kids got really spoiled and thought it was the best weekend ever! Overall you can't beat the Westin for location and amenities in the Coal Harbour area. Everyone was so nice and friendly and went out of their way to make sure we had a great stay. We highly recommend the Westin and look forward to staying there again!!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Really Nice Staycation

    Reviewed by Roary_and_Friends(Vancouver, Canada) on Mar 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Not having been able to travel for the past year due to COVID-19, I decided to book a local staycation at the Westin Bayshore. They had a special CAA rate that included a $50 dining credit per night, so taking that into account, I thought it was a really good deal. I booked online, and used my membership suite upgrade requests to get myself a Panoramic Tower Suite on the 19th floor. Looking at the floorplan and the layout of the space, it looks like it was originally two separate rooms which they decided to put together to sell as a suite. One side has a bedroom with king bed and bathroom, and the other room is a living area with sofa bed and it's own bathroom. Both rooms has their separate balconies overlooking Coal Harbour which I really enjoyed. The bedroom had a perfect view across to Stanley Park so I could see the 9 o'clock gun go off at night, which I haven't seen for ages. Suite is equipped with a safe, mini fridge, and a TV in each room. Temperature controls worked really well and very responsive. And being on the 19th floor, I've never had hot water come out so quickly at the sink and in the shower. Upgraded Wi-Fi for elite members was measured to be about 50Mbps, which is very fast. The only small issues I had was one TV remote was more difficult than normal to use, and there was a late night noise issue from a neighbouring suite (but I think the hotel staff dealt with it within 15 minute) before I even got to reporting it. One of the reasons I booked this hotel is that it had two pools, which my kids loved. The indoor pool has a reservation system. Weekdays is for 1.5 hour timeslots, and you request the key from the front desk. On weekends (Fri-Sun) the timeslots is reduced to 1hr, and an attendant is at the entrance of the indoor pool to manage the reservations. No reservations are needed for the outdoor pool, and the water is heated and very warm. My kids preferred the outdoor pool as it was bigger and warmer. Service was quite good. Front desk staff at check-in was very informative. Some staff went out of their way to greet me while I walked through the hallways. We went to H Tasting Lounge for dinner once, and H2 for breakfast twice. I did separate reviews for them. Food and service is OK, but not special. I'm glad I had the dining credits for dinner, and my elite status for breakfast. The location of this hotel has its strength and weaknesses. The water views are really nice, and it's located so close to Stanley Park (and the hotel provides complimentary 2-hr bike rentals). However, other than the average dining options in the hotel, and the very expensive dining options just outside on the sea wall, you need to walk up to Denman to find some more affordable dining options. And my wife pointed out that there isn't much shopping in the immediate area either. Even the in-hotel gift shop is tiny and only operates on the weekend. Overall, it was really nice staycation. I really enjoyed the suite we got, and wonderful views of Coal Harbour, and the relaxing feel of being in a resort. If I had family/friends visiting Vancouver, I would definitely suggest this hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-5

    Pleasant Stay

    Reviewed by curiusgeorge71(New Westminster, Canada) on Mar 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed Feb 19-2021 Very good experience. Highly recommended. - Check-in service by Geoffrey was excellent. He was very professional nice, and answered all our questions. gave us an unexpected perk which was amazing. - The only critiques would be that HABOUR VIEW suite is backwards. In order to see the harbour and mountains, you have to stand at the window. The bed, desk and chair all face the highrises. So the price for the suite should be the same price as the City View suite. * Also the Swimmeng pool does not have a change room, only a universal washroom w/shower. - Breakfast is 5 star