Queen Kapiolani Hotel Waikiki Beach

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 527 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very Pleasant Stay

    Reviewed by JohnBlueBoy(Chester, United Kingdom) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for 5 nights at the end of a three week touring holiday for some “chill time”. We arrived early, but our room was made available to us shortly afterwards. All members of staff were extremely helpful and polite. The hotel has obviously had a refurbishment recently and is in immaculate condition. We noted that disabled access was good to all communal areas. Pool and bar areas are open plan and make for a very informal and relaxed location. Would recommend anyone to stay here.

    Decent

    Reviewed by jpich0001(San Diego, California) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Be wary of the price. The total price when I booked included resort fees, but what I didn't realize is that they only have valet parking ($45 per night) and they charge a $37 per night hospitality fee that you don't find out about until the end. An extra $350 at checkout after i had already paid for the stay up front. Other than that everything else is pretty bland. nothing great and also nothing horribly wrong.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-1

    Overall good

    Reviewed by Retiredsoon1960(Seven Hills, Ohio) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very easy checkin when I was texted with a reminder I asked for an earlier check in and they said they would text me when ready and about hour later I got a text saying it was ready. Rooms were nice and comfortable. Only downfall if the lousy ice machines. They barely give you any ice I had to go to 3 floors just to get a bucket. bathroom could use a bit of updating

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    The Queen

    Reviewed by joharu4373(Kapaa, Hawaii) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The location of the Queen is ideal for me since I participated in the ALS walk in the Kapiolani Park just across the street. The hotel is newly renovated and the bell hops were extremely helpful. They arranged my shuttle bus ride back to the airport.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Excellent stay!

    Reviewed by Veronica J() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location and excellent staff. Everyone went above and beyond to make us feel welcome. Our room was great and so were all the amenities available to us. Beautiful views of Diamond Head and very close to accessing it. Would highly recommend.