All inclusive

Sandos Playacar Beach Resort

Playa del Carmen 4.0

Overview

This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.

Added value

Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort.  Guests of either property have access to the services and amenities of both properties.  Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included.  Additional restrictions apply, please contact hotel front desk for full details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

819

Rooms

Select Superior - Adults only
334 square feet
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 2 guests in the room
Select Superior - Adults only
334 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club (18+) amenities: 

This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Select Ocean Front - Adults only
322 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Select Ocean Front - Adults only
322 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Hacienda Junior Suite
388 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Hacienda Junior Suite
388 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV

Riviera Family Junior Suite
559 square feet
  • 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
  • Garden or Pool View
  • No more than 5 guests in the room
Riviera Family Junior Suite
559 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Amenities


Location

Address
Paseo Xaman-Ha Manzana 1 Lote 1, Fracc. Playacar, Playa del Carmen, Mexico
59 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great service by Gloria

760jenp (Mississauga, Canada) on May 03, 2024

Mongolian beef was tough, but the sushi and miso soup were absolutely excellent and Gloria our server was more than fantastic

TripAdvisor users rated this property 1 out of 5

DO NOT WASTE YOUR MONEY HERE!!

Maps25173768919 on May 01, 2024

Honestly DO NOT waste your time! We were with our 3 small children to attend our brothers wedding. We had about 60 other people that all had some sort of a bad experience but ours was by far the worst. We could not bathe our small children do to the tub not having hot water. Spent 3 days of complaining and being told every time that it was fixed. I physically went to the front desk 8 times. We were not compensated at all! We had to bathe our kids at a family members room the whole week. Then the food was mediocre at best and thats if you could get into any of the over booked restaurants. And trust me you will wait hours to make it to the end of your meal. The “waterpark” areas were closed most of the time we were there so the kids did not get to enjoy that. And to top it all off we were there for a wedding. The area of the wedding is close to the adults only pool and bar. There is nothing else within walking distance for a drink. And unless you had a gold band you were denied anything to drink including water. I walked up with my 1 year old in my arms asking for water and was denied. I wish I could give negative stars for this resort. If you are traveling with children, avoid this place like it’s on fire. Maybe even avoid it if you’re not with children. HORRIBLE experience is an understatement.

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