Rosen Shingle Creek

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4925 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Lovely hotel with comfortable beds

    Reviewed by amgrahek(Nunica, Michigan) on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was our 2nd visit to this hotel for a conference, the 1st one being in 2006. The hotel is still lovely and super comfy beds. The hotel is large and it was quite a walk to our rooms but I had made requests for my elderly parents traveling with us and all requests were honored. Nice restaurant options, lovely lobby, beautiful pool area and close to Universal and Sea World.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Terrible service

    Reviewed by Annya H() on Dec 03, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This mega hotel leaves a lot to be desired. The parking is a disaster. If you self park be prepared to walk with your bags a block or two. Valet lost our keys and the front desk agent Juliana didn’t know what was included with our stay even though she handed us the pamphlet with all the details. When I asked if parking was included she said no. Then I returned after reading what she handed me on checkin and showed her I was entitled to valet parking. Her response was “I don’t know but if that’s what it says then that’s probably right. “. At that point I had parked In Self parking unnecessarily and walked almost two blocks with luggage and a family of four for nothing. There are lots of very young and Inexperienced staff throughout the hotel. The lack of customer care showed. The room was just ok. Nice view to the pool and golf course but I think I’d stick with the Marriott and Hilton hotels. This was not a very good experience.

    Good Conference Experience

    Reviewed by Love2Travel_NE(Henderson, Nevada) on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Attended a 2 day business meeting at this hotel. Overall it was a good experiece. It is quite a walk from room to conference space, but easy to locate on the property. I must say for conference food/buffet set-up the food was quite good and served at appropriate temperatures. Room was very nice; space was used well. Bathroom was large as was shower. Desk was comfortable to work at, but a little short of electrical plugs/USB ports.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-4

    Always perfection

    Reviewed by Dorothy W(Fort Lauderdale, Florida) on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a hidden gem ! Give yourself and those you love the gift of experiencing this wonderful resort. The entire staff is dedicated to making your visits grand! Treat yourself to the Spa you deserve it! Some of the staff are more like friends and family.

    Great location fantastic hotel for the business or holiday traveler

    Reviewed by oca1974() on Nov 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have previously stayed at Rosen Shingle Creek for business but this time we decided to go for a two week holiday and booked a package for three adults. The hotel as advertised is a convention type hotel but didn’t bother us because we like the fact that it gets busy with people and there is something going on. The hotel is huge but beautiful. The rooms are very nice with two double beds and nice views. Amenities are fine. The staff are very friendly and helpful from check in, restaurants to the mail room basically good customer service wherever we went. They started to recognise us after a few days (for all the good reasons I hope) I am not a golfer (that might change) but the course is impressive. The pools are very nice too with the occasional DJ playing music. Pool area is nice and clean with pool service for food and drink. The hotel and surroundings are immaculate. Everywhere is very clean and smells are nice.. Plenty of choice of restaurants all with quality food on offer. There is a games room with adjacent wash room with plenty of washing machines and dryers for the occasional wash on a long or short stay. We have stayed in the Rosen Centre (sister hotel) a few times before. Also very nice and high standard. Shingle Creek located off Universal Boulevard is easier to get to as the International Drive area gets very busy. Highly recommend and we will definitely stay here again. We loved our stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5