Hyatt Regency Indian Wells Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3002 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Hyatt is gem

    Reviewed by Passenger02869834713() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hands down best customer service I’ve experienced in the desert. I can’t tell you how many times I was approached by staff checking in on me and ensuring my comfort and satisfaction. Hidden gem in the desert.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Experience

    Reviewed by Resort85557() on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Will return as our stay was over what we had hoped for. Only complaint is it was too short. We truly enjoyed that the bathroom was very roomy.The staff was professional and yet very friendly.Breakfast was a nice variety. We also had dinner one nite in the sports bar and was pleasantly surprised not only by the food but especially the waiter. He was very good and made our experience fun.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Favorite hotel in the area

    Reviewed by Roam49600293748(Seattle, Washington) on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel has everything: perfect beds, clean rooms, helpful staff, and a great restaurant. Seriously, the wait staff was great in both the restaurant and the bar. Second time I’ve stayed here and will be back again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    No interest in preferences

    Reviewed by John W(Anaheim, California) on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Very disappointed in lack of interest in accommodating preferences. Booked a golf course view and asked for an upper floor four months ago. I was given a room overlooking the kiddie pool. Last year booked a golf course view room and I was given a room overlooking the breakfast area. Disappointed the last two years in a row.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-1

    Friendly and welcoming staff

    Reviewed by jpw710(London, United Kingdom) on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a beautiful property - the facilities and the surrounding scenery and views. What brings us back though is the staff - they are welcoming and always pleasant. We especially enjoy the attentive service and quality of the buffet breakfast.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

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