Grand Palladium Punta Cana Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 11813 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Palladium Punta Cana

    Reviewed by Cccpalladium() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stay, great hotel, nice location, nice beach, great, helpful staff. Cant complain about anything other than I wish I could of stayed longer!! P.S. Edilenni is most helpful! Helped with entertainment for a group of us which was also good.

    Wondeful VACATION

    Reviewed by mariaoI3951IB() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was EXCELLENT + from the girls who clean, bell boys, special thanks to Ruth from GUESS SERVICE PUNTA CANA who always was available to help us anytime I really appreciated her kindness. Thank Jose bellboy and Front desk, thank you so much all GRAND PALADIUM PUNTA CANA

    Relaxing

    Reviewed by abigail_atoyebi(London, United Kingdom) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I spent 7 days at the resort and loved it. The staff are all incredibly friendly and are happy to help. I would have liked to see more activities for younger people (20s-30s) as the resort does very well to cater to younger children. Would definitely recommend to friends and family!

    Eh...

    Reviewed by Explorer685354() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have never written a review but feel I need to share my input as the reviews are Inconsistent. From amazing to terrible . Our experience was somewhere in the middle. 1. Beach / water - amazing color and temperature. But you will be harassed all day long by vendors. By the end of the trip , you will be fed up. 2. Hotel grounds - lush , immaculate and very nice. 3. Check in /Room/ accommodations- after a long day of traveling we were in line forever waiting to be checked in , and after that long wait we were issued a room other than what we requested . We had an issue with the first room, mold smell , too small for a family of 4, they did us right , but we paid for it...an upgraded adjoining loft suite. Spacious and lovely. Except for the gross mold in bottom of shower . Service: terrible for the most part , some really nice employees , but some not too friendly or eager to help. . I had to chase down someone everyday for water bottles in our rooms. I find it interesting that in a country where you are not supposed to drink the water , there were no water bottles replenished in our fridge daily. Almost as if they didn’t want to give them out. No utensils/ glasses/ plates or napkins to be found in Buffet restaurants. Fend for yourself people. Food. Eh.... Buffet breakfast was great. But again, search or wait for glasses/ plates and utensils. New Year’s Eve Buffet was impressive. Best meal we had was in the Indian restaurant. Worst meal- Mexican restaurant. I didn’t realize there was an Argentinian restaurant until reading reviews. Found the hotel to be so large that we probably missed a few more restaurants. We tried a different a la cart restaurant each night and they were “ok”. Cappuccinos in main lobby were great. Hemingway’s- our favorite place to have a drink but unfortunately our son was not 21 so we couldn’t stay long. I enjoyed the ocean & it’s gorgeous color, our room once we switched , but I would say the food , service and overall friendliness of the staff is probably not worth us coming back to this resort.

    Family vacation 2020

    Reviewed by dmytr0n(Kiev, Ukraine) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel is really great, amazing food, great variety of restaurants a la carte. Very helpful staff. Though rooms could use a little renovation, overall experience is amazing. Af your disposal are many swimming pools, bars with good selection of alcohol, disco club etc. Definitely will return here again.