The Cromwell

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6131 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Rude employees when they should have been glad people were there at all

    Reviewed by 197kathleens() on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The blackjack dealer was so weird and rude. The cocktail waitress wanted to charge me for an espresso martini because I was "only platnium" -- this is ridiculous. A man who was "diamond" status ordered my drink that was free in February. I wanted to be there to support those who were going to be laid off, but these two made it very difficult.

    FUN FUN FUN......Always Fun at The Cromwell

    Reviewed by chrissycramer1111(St. Pete Beach, Florida) on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We fell inlove with The Cromwell upon visiting the lounge for some awesome music 4 years back. We decide we would stay there on our next visit and continue to do so often. The regular rooms are very lush and nice, great decor like Restoration Hardware stores, not huge rooms but a nice layout for 2 people. I prefer the suite as I need a bathtub for my back. All of the staff is awesome from the front desk, bell staff, security, management and all bar staff. We love our Angelina,Spencer and Devon to name a few. Room service is easy to do off your phone and Eatwell was delicious. FUN FUN FUN

    Friendly and Affordable

    Reviewed by Brian H() on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Easily could find a $5 table to play cards - Mississippi stud is my favorite - The waitresses providing beverage service were outstanding. I stayed at the Westin - no gambling - so Cromwell was an easy walk

    Customer friendly

    Reviewed by sikissell() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everyone was helpful and cared about our experience. We were not staying at the hotel on this visit but had reservations for April which might not occur due to virus....disappointed. Hope to reschedule as necessary.

    My Favorite Casino

    Reviewed by ther0pest() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Cromwell is were I always like to gamble. Not to big and not to small. I also just love the smell when you walk thru the doors. I've never stayed on property but I've heard the rooms are good. The staff is always so friendly.